Kevin Anderson
Bakery Specialist
Pflugerville,TX
Summary
Proven Bakery Specialist at HEB Grocery Store, adept in enhancing bakery production and expanding catering services, leading to increased revenue streams. Skilled in food safety compliance and customer service, demonstrating strong supplier negotiation and trend application. A team player committed to cleanliness and recipe development, achieving high satisfaction ratings and sales support excellence.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Bakery Specialist Baker
HEB Grocery Store
10.2019 - Current
- Enhanced bakery production by streamlining processes and optimizing workflow.
- Strengthened supplier relationships by negotiating favorable terms on ingredients purchases, positively impacting profit margins.
- Consistently updated knowledge about trends in the industry through research and attending workshops; applied relevant insights into product innovation and marketing strategies.
- Expanded catering services for special occasions, increasing revenue streams for the business.
- Maintained strict adherence to food safety guidelines through regular inspections, minimizing risks of contamination or spoilage
Food Service Representative
HEB Grocery Store
06.2019 - 10.2019
- Utilized consultative sales and closing techniques to meet sales objectives.
- Updated daily special boards regularly with clear information about limited-time offerings that enticed patrons to try new dishes or revisit favorites.
- Conducted routine equipment maintenance checks, ensuring all appliances were functioning safely and efficiently.
- Delivered targeted sales presentations to customers and prospects.
Curbside Shopper
HEB Grocery Store
02.2018 - 08.2018
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
Education
Bachelor of Arts - Geography
The University of Texas At San Antonio
San Antonio, TX 04.2020 - 05.2023
Skills
Cleanliness standards
Food Safety Compliance
Sales Support
Food Safety
Customer Service
Team Player
Bread Making
Recipe Development
Timeline
Bachelor of Arts - Geography
The University of Texas At San Antonio
04.2020 - 05.2023
Bakery Specialist Baker
HEB Grocery Store
10.2019 - Current
Food Service Representative
HEB Grocery Store
06.2019 - 10.2019
Curbside Shopper
HEB Grocery Store
02.2018 - 08.2018
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