Brittany McKinnon
Fresno,USA
Summary
Highly motivated military veteran with more than 15 years of experience working in the maintenance career field specializing in inventory management, shipping and receiving. Transitioned into the civilian sector working in oil and gas 8 years ago, adding a great deal of job knowledge in project coordinating, purchasing, and material coordinating.
Overview
30
30
years of professional experience
Work History
Post Sales Return Coordinator
Pepperl-Fuchs
Katy, TX
04.2022 - Current
- Resolved customer complaints in a timely manner while upholding company standards.
- Managed return processes for customer orders in high-volume retail environment.
- Coordinated with logistics teams to streamline return shipping operations.
- Handled customer inquiries regarding return policies and procedures.
- Trained new staff on return processing and customer service protocols.
- Collaborated with quality control to assess returned product conditions.
- Maintained documentation for all returns to support auditing processes.
- Managed the processing of credit memos associated with returns through accounting system software.
- Assisted customers with inquiries about their returns via phone and email.
- Issued refunds to customers according to company policies.
Sr. Material Coordinator
Puffer-Sweiven
Stafford, USA
06.2018 - 09.2021
- Manage all projects going to production
- Practices lean management skills
- Identify and resolve issues to drive process improvement
- Periodic audits of inventory to identify gaps
- Assist with material receiving
- Provide training
- Ensure that goals and objectives are clearly defined and met by the team
- Coordinated material flow between vendors and internal teams.
- Assisted in developing process improvements for material handling.
Project Coordinator
Puffer-Sweiven
05.2015 - 06.2018
- Partnered w/ PM on all Systems Integration projects ranging from $100k - 7 million
- Ascertained project scope, schedule and material needs for projects
- Maintained project schedule
- Organized attend both internal and external kick-off meetings
- Reviewed Customer and Puffer-Sweiven drawing for accuracy and completeness
- Ensured all part and quantities on BOM reflect the drawing details
- Provided PM with status reports on schedule, cost/budgets and expenditures
- Advised PM on how to re-baseline and allocate the available finances on projects
- Completed invoicing per the projects PO requirements
- Monitored payments and project expenditures
- Worked with Supply Chain to verify shipment and closure of Assemble to Order and Sales Orders
- Developed, documented and facilitated best practices and standards as required to meet the business and technical needs of the company
Purchasing Specialist
06.2014 - 05.2015
- Performed buying assignments for all material
- Issued RFQ's
- Expedited the delivery of all material
- Negotiated vendor pricing
- Maintained Purchase Orders
Shipping & Receiving
03.2012 - 06.2014
- Managed all inbound shipments
- Controlled inventory levels by weekly counts
- Scheduled outbound shipments
- Released material to fabrication as needed
Supervisor (last position)
US Air Force
09.1995 - 05.2011
- I held various positions (i.e. Line delivery driver, Crew Chief and Inventory Mgr) at multiple duty stations such as Hill AFB, UT and Lakenheath AB, UK
- Directed 8 semiannual inventories for 4 different munitions stockpile consisting of over 32,000 line items worth 521 million dollars
- Managed Air Forces largest warehouse that processed over 150 shipments and 200 receipts daily
- Responsible for receiving, storing, warehousing and accounting for 3,042 munitions line items worth $302M
- Maintained 1300 munitions documents; Air Forces largest document control section verified accuracy of 200+ documents used to process, inspect, and move munitions daily
- Retired US Air Force
Education
7 Level Craftsman Course -
Sheppard AFB
TX03.2002
Airman Leadership School -
Dyess AFB
TX01.2001
Munitions Inspector School -
Sheppard AFB
TX08.1999
Munitions Technical School -
Sheppard AFB
TX01.1996
HS Diploma -
Columbia High School
West Columbia, TX05.1995
Skills
- Business acumen
- Customer service
- Inventory management
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Document control
- Project Support
- Multitasking and organization
- Negotiation
- Oracle
- Microsoft Office
Awards
- Air Force Achievement Medal, 02/01/98
- Air Force Leo Marques Maintenance Professional, 2004
- Air Force Accommodation Medal, 02/01/02
Timeline
Post Sales Return Coordinator
Pepperl-Fuchs
04.2022 - Current
Sr. Material Coordinator
Puffer-Sweiven
06.2018 - 09.2021
Project Coordinator
Puffer-Sweiven
05.2015 - 06.2018
Purchasing Specialist
06.2014 - 05.2015
Shipping & Receiving
03.2012 - 06.2014
Supervisor (last position)
US Air Force
09.1995 - 05.2011
7 Level Craftsman Course -
Sheppard AFB
Airman Leadership School -
Dyess AFB
Munitions Inspector School -
Sheppard AFB
Munitions Technical School -
Sheppard AFB
HS Diploma -
Columbia High School