Brittany Medham

• Trained new and existing staff on DMV policies, procedures, and systems

• Provided mentorship and performance feedback to ensure consistent service delivery

• Collaborated with supervisors to identify training needs and improve operational efficiency

• Developed training materials and conducted workshops to support workforce development

• Supervised daily front-line operations and staff in a fast-paced DMV office
• Ensured compliance with state regulations and customer service standards
• Resolved escalated customer issues and coordinated scheduling and resource allocation
• Supported continuous improvement initiatives and staff development programs

• Processed transactions including vehicle registration, licensing, and title transfers
• Provided detailed information to customers regarding state motor vehicle laws
• Maintained high accuracy in data entry and document verification
• Delivered professional and courteous service in high-traffic environments

• Assisted in daily operations, customer service, and employee supervision
• Handled customer inquiries, rentals, billing, and conflict resolution
• Monitored inventory, unit occupancy, and financial transactions
• Supported local marketing efforts and store cleanliness

• Managed property operations including sales, customer relations, and facility maintenance
• Collected payments, prepared reports, and conducted audits
• Maintained accurate tenant records and ensured compliance with company policies
• Trained and supervised on-site staff and vendors