Brittany Mendoza
El Paso,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
Work History
General Manager
Peter Piper Pizza Inc
El Paso, Texas
01.2013 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Education
Business Accounting And Economics - Business
El Paso Community College
El Paso, TXSkills
- Account Management
- Program Administration
- Customer Retention
- Contract Negotiations
- Schedule Management
- P&L Management
- Expense Control
- Budgeting and cost control strategies
- Safety assurance
- Leadership
Timeline
General Manager
Peter Piper Pizza Inc
01.2013 - Current
Business Accounting And Economics - Business
El Paso Community College