Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittany Meza

Del Rio

Summary

Customer-oriented professional with background in customer service roles. Possess strong communication skills and an innate ability to understand and solve customer issues effectively. Demonstrated success in fostering positive relationships with customers, improving customer satisfaction levels, and driving repeat business. Known for ability to handle stressful situations calmly, making quick decisions that benefit both company and client.

Overview

7
7
years of professional experience

Work History

CSA/Cashier

HEB
San Angelo
02.2023 - 07.2024
  • Assisted customers with product inquiries and store navigation.
  • Processed customer transactions efficiently at the checkout register.
  • Educated customers on promotions and loyalty programs effectively.
  • Provided excellent customer service in a friendly and professional manner.
  • Answered customer inquiries about the store's products or services.
  • Assisted customers with selecting products, answering questions, and making product recommendations.
  • Cleaned work areas throughout the day to keep them presentable for customers.

Home Health Care Provider

Axiom Home Health
Del Rio
10.2020 - 07.2021
  • Provided personal care and assistance to clients with daily living activities.
  • Assisted clients with mobility and transportation to appointments or activities.
  • Communicated effectively with families regarding client needs and well-being.
  • Ensured a safe and clean environment for clients through regular housekeeping tasks.
  • Supported emotional well-being by engaging clients in conversation and recreational activities.

Retail Sales Consultant

SunCom Mobile
Del Rio
06.2019 - 07.2019
  • Assisted customers in selecting mobile devices and plans tailored to their needs.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained store appearance and organized merchandise displays effectively.
  • Participated in training sessions to stay updated on product knowledge and sales techniques.
  • Conducted periodic inventory audits to ensure accuracy of records.

Sales Associate

Dollar Tree
Del Rio
06.2017 - 09.2018
  • Processed transactions efficiently and accurately at the register.
  • Handled customer complaints and resolved issues promptly.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.

Education

High School Diploma -

Del Rio High School
Del Rio, TX
06-2014

Skills

  • Customer relationship management
  • Point-of-sale systems
  • Product knowledge
  • Inventory management
  • Transaction processing
  • Retail sales techniques
  • Effective communication
  • Problem solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

CSA/Cashier

HEB
02.2023 - 07.2024

Home Health Care Provider

Axiom Home Health
10.2020 - 07.2021

Retail Sales Consultant

SunCom Mobile
06.2019 - 07.2019

Sales Associate

Dollar Tree
06.2017 - 09.2018

High School Diploma -

Del Rio High School

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