Brittany M. Meers
Montesano,WA
Summary
Dynamic Clinical Systems Analyst with over 14 years of diverse experience in the healthcare sector, including more than 6 years of specialized expertise in Epic EHR implementation and support. Proven track record in facilitating go-live support, delivering comprehensive end-user training, optimizing workflows, and driving user adoption. As an Epic Certified Clinical Informaticist, adept at connecting clinical operations with frontline care teams and health IT to enhance efficiency, usability, and patient care outcomes. Committed to leveraging technology to improve healthcare delivery and achieve operational excellence.
Overview
9
9
years of professional experience
Work History
Clinical Systems Analyst
Summit Pacific Medical Center
01.2023 - Current
- Deliver role-based Epic training to 100+ end users including providers, nurses, MAs, and patient access staff
- Lead workflow optimization initiatives across clinical service lines improving documentation efficiency and usability
- Support new service line stand-up and stabilization aligning workflows, training, and operations
- Develop standardized smart tools and templates improving consistency and reducing redundancy
- Serve as liaison between clinical operations, leadership, and informatics teams
- Identify and resolve Epic workflow issues impacting user experience and adoption
- Able to support multiple areas of our facility
Regional Specialty Back Office Supervisor
Pacific Dental Services
01.2017 - 01.2023
- Supported 47+ ambulatory sites across WA & OR during Epic go-live (2019) and post-go-live optimization
- Delivered Epic training and workflow standardization across multi-site specialty services
- Partnered with leadership to implement and scale specialty services
- Led onboarding and operational readiness for multi-site clinical teams
Education
A.A.T. - Dental Assisting
Clover Park Technical College
Bachelor's - Healthcare Administration with a focus on Information Systems
Capella University
Coursework - Business
Pierce College
Puyallup, WASkills
- Epic - Multiple Modules
- Training
- Optimization
- Workflow Design
- Operations analysis
- Application support
- Basic Report generation
- Self motivation
- Attention to detail
- Problem solving aptitude
- Microsoft product suite, Jira, TechSmith, and more
ADDITIONAL EXPERIENCE
- Lead Dental Assistant & Instructor — Avenue Dental Care / NSDA
- Dental Assistant — Seattle Children’s Hospital
- Lead Dental Assistant — Rainier Dental - 2011
Timeline
Clinical Systems Analyst
Summit Pacific Medical Center
01.2023 - Current
Regional Specialty Back Office Supervisor
Pacific Dental Services
01.2017 - 01.2023
Bachelor's - Healthcare Administration with a focus on Information Systems
Capella University
A.A.T. - Dental Assisting
Clover Park Technical College
Coursework - Business
Pierce College