Christy Lofquist
Fremont,MI
Summary
Innovative Epic Analyst with proven expertise in optimizing Epic implementations. Demonstrates the ability to enhance patient care processes through effective cross-departmental collaboration. Has strong communication and critical thinking skills that are essential for efficient project management and team success. Excellent knowledge of the Epic system, with 13 years of experience.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Clinical Systems Analyst
Pine Rest Christian Mental Health Services
Grand Rapids , MI
10.2023 - Current
- Assess Epic system functionality to identify opportunities for optimization in operational workflows and patient care.
- Analyzed and documented business processes to identify improvement areas in Epic, enhancing operational efficiency.
- Build Epic workflows and supported epic implementations across multiple departments.
- Collaborated with management across departments to implement process changes, streamlining workflows.
- Collaborate with cross-functional teams to resolve system issues and improve workflows.
- Analyze and provide solutions for technical issues within Epic for Cadence, Prelude, Cheers, RTE, and Referrals.
- Participated in stakeholder meetings to review project progress on Epic development and deployment, ensuring alignment with organizational goals.
- Configure systems, design workflows, and create documentation for end users.
- Configure system settings to align with user requirements and operational standards.
- Maintain up-to-date knowledge of Epic software updates and industry best practices.
- Expertise in Epic Data Courier and Text.
Epic Principal Trainer
Corewell Health
Grand Rapids, MI
09.2013 - 01.2024
- Worked collaboratively across departments and with various stakeholders to develop and deliver comprehensive, effective Epic training.
- Delivered training sessions to staff members both in person and via webinar-based instruction.
- Developed comprehensive course materials, including lesson plans, instructor guides, job aids, and quick reference cards, to enhance training effectiveness.
- Developed instructional materials to enhance learning effectiveness. to support diverse learning styles.
- Assessed training programs to identify areas for improvement, contributing to increased employee retention and satisfaction.
- Facilitated workshops on best practices and operational procedures.
- Collaborated with management to identify training needs and gaps.
- Updated course material based on industry trends and changes within the organization.
- Coordinated scheduling for training sessions across multiple departments.
- Coached and mentored credentialed trainers to enhance their skills, providing constructive feedback to improve training delivery.
Education
High School Diploma -
Fremont High School
Fremont, MI05-2002
Skills
- Epic Certification
- Epic workflow optimization
- Epic configuration
- Application testing
- Effective communication
- Customer service expertise
- Critical thinking
- Change management
- Issue resolution
- Task prioritization
- Multitasking
- Time management
- Epic training, development, and deployment
Certification
Epic Decision Trees Badge
Epic Systems
June 5, 2025
Epic Systems
June 5, 2025
References
References available upon request.
Timeline
Clinical Systems Analyst
Pine Rest Christian Mental Health Services
10.2023 - Current
Epic Principal Trainer
Corewell Health
09.2013 - 01.2024
High School Diploma -
Fremont High School