Experienced order fulfillment and retail operations professional with 10+ years of customer service, inventory scanning, and quality control experience. Known for accurate staging, efficient pickup support, and organized time management.
Work History
Online Personal Shopper
5 Years 2 Months
Walmart | Coal township, pa | 09.2021 - Current
Carefully hand picked and quality checked items, making sure nothing was broken, leaking or tampered with before placing in a bag.
Assisted customers in finding items, answering questions and helping wherever needed at the store regardless of the department.
Staged the items in totes in designated areas that were easily accessible for loading in car for pick up or delivery
As a hostess/Waitress - I greeted guests and seated them.
Took their drink and food request.
Ensured that everyone was checked on in a timely manner and that their order was accurate.
Provided their bill and took their payments.
Cleaned off tables, helped do dishes, filled salts, peppers, sugars etc. Made sure all silverware was folded, etc.
As a cook:
Prepared all orders in a timely manner.
Prepped food during slow time
Made sure all food was cooked to desired temperature
Kept up on dishes
Put food away and dated
Swept and mopped kitchen at end of night, wiped all countertops off. Made sure all fryers, ovens, stove tops and steam pans were turned off. Kitchen doors locked.
Also did deep cleaning in fridges, fryers, etc when slow
As a Shift Leader:
Made sure all wait staff had what they needed and would help greet guests, take orders, hand out checks, take phone calls.
Help cook and anybody else as needed.
Making sure everyone was properly following rules and guidelines.
Helped direct them as needed.
Made sure all money was accounted for in register and put away for the night.