Summary
Overview
Work History
Education
Skills
Assessments
Timeline
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Brittany Molenda

Palatine,IL

Summary

Experienced IT professional and programs educator with a strong background in technical application and teaching. Possessing excellent interpersonal communication skills, proficient in various technological applications and hardware. Skilled in coding and successful in working with individuals of all age groups.

Overview

11
11
years of professional experience

Work History

Resident Educator

TI Communities
Palatine, IL
07.2023 - Current
  • As a Resident Educator for The Clayson apartments, I create and run10-15 hours of programming,1-2 hours each, per month catered to a variety of age groups and interests
  • Programming areas are centered around education, creativity, green/environmental, safety, security, and health
  • Programs are both informative and interactive making sure that residents of any age can engage in them

IT Manager, Technology Teacher, and Social Media Manager

Science Academy of Chicago
Mount Prospect, IL
09.2019 - Current
  • Responsible for setup and maintenance of all network computers (Windows10 and Chrome OS)
  • Troubleshoot any technological problems with computers, projectors, printer, phones, and classroom technology for all staff and students
  • Teach3rd -8th grade on varying subjects including: Microsoft Office (Word, Excel, PowerPoint), Website Development, Photo Editing, APP Development and Coding (JAVA)
  • Budget, order, and manage inventory of all technological devices
  • Troubleshoot and help manage SIS system (ConceptSIS, Quickschools)
  • Troubleshoot and Manage VMWare and Windows Server
  • Create and Manage all user accounts though Active Directory, Google Admin, Office, and active curriculum subscriptions
  • Manage all Social Media accounts and create and publish quarterly newsletters with S’more

Nursery Attendant & Technology Support

Southminster Presbyterian Church
Glen Ellyn, IL
06.2014 - 03.2020
  • Responsible for the supervision and care of children under the age of3
  • Interacted with the children and encouraged their involvement in activities
  • Maintain and update the church website through WordPress
  • Create various slides for church events using photo editing software (GIMP)

Administrative Assistant

Premier Community Management LLC
Elgin, IL
06.2016 - 09.2019
  • Execute bulk and personalized mailings with the use of different software applications
  • Assist in special projects, including the setup and organization of a central storage file database
  • Responsible for sending out correspondence for insurance and lease violations

Play and Learning Facilitator Internship

DuPage Children's Museum
Naperville, IL
04.2019 - 06.2019
  • Worked at the Museum as an Intern
  • My responsibilities included working on the floor to help engage children and caregivers in the play and learning experience, working to help implement and run special events both on and off-site, and helping to develop an inventory system using Microsoft Word and Excel for the3 Young Explorers areas (designed especially for children under the age of2)

Education

Bachelor of Science - Computer Science and Psychology

North Central College
Naperville, IL
06.2019

Associates in Science and Art - undefined

College of DuPage
Glen Ellyn, IL
06.2015

Skills

  • VoIP Phone Systems (Grandstream Trixbox) (2 years)
  • Technical support
  • Interpersonal and Conflict Resolution (10 years)
  • Teaching
  • Experience working with students
  • Photo Editing (Gimp and Pixlr) (5 years)
  • Virtual Machine and Windows Server (2 years)
  • Active Directory (3 years)
  • Communication skills
  • Analysis skills
  • Social Media Proficiency and Coordination (Instagram, Twitter, Facebook, Smore) (2 years)
  • IT support/help desk (5 years)
  • Google Suite (Docs, Slides, Classroom, Sheets, Admin) (5 years)
  • Web Development (WordPress) (8 years)
  • Microsoft Office Proficiency (Word, Excel, Powerpoint, Outlook) (6 years)
  • Computer skills
  • Computer and Internet Proficiency (10 years)
  • Programming (Java, JavaScript, C, R, HTML5) (5 years)
  • Windows and Chrome OS (5 years)
  • Project management

Assessments

  • High school classroom management — Proficient
  • May2024
  • Minimizing classroom disruption and engaging students
  • Full results: Proficient
  • Technical support: Customer situations — Proficient
  • April2023
  • Responding to technical support situations with sensitivity
  • Technical support — Proficient
  • Performing software, hardware, and network operations
  • Middle school classroom management — Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Resident Educator

TI Communities
07.2023 - Current

IT Manager, Technology Teacher, and Social Media Manager

Science Academy of Chicago
09.2019 - Current

Play and Learning Facilitator Internship

DuPage Children's Museum
04.2019 - 06.2019

Administrative Assistant

Premier Community Management LLC
06.2016 - 09.2019

Nursery Attendant & Technology Support

Southminster Presbyterian Church
06.2014 - 03.2020

Bachelor of Science - Computer Science and Psychology

North Central College

Associates in Science and Art - undefined

College of DuPage
Brittany Molenda