Brittany Monk

Office Manger

Goldies patio grill

Pryor

05.2023 - Current

Managed daily office operations and ensured smooth workflow at the restaurant.
Oversaw inventory management and ordered supplies to maintain stock levels.
Implemented office procedures to improve communication among team members.
Trained new employees on operational policies and customer service standards.
Maintained cleanliness and organization of the office environment for staff productivity.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Provided training to new hires on office policies and procedures.
Developed and implemented office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Provided administrative support to management team including preparing reports and presentations.
Ensured compliance with applicable laws regarding employment practices.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Prepared agendas for board meetings along with taking minutes during sessions.
Developed effective communication strategies between departments within the organization.
Assisted in recruiting, onboarding and training new employees.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Reviewed completed work to verify consistency, quality, and conformance.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assigned work and monitored performance of project personnel.