Isabel Elliott
West Palm Beach,FL
Summary
Dynamic and detail-oriented Medical Assistant with extensive experience at Clay Consulting, excelling in patient care coordination and HIPAA compliance. Proven ability to streamline appointment scheduling, enhancing patient satisfaction. Skilled in venipuncture and fostering a compassionate environment, ensuring high-quality care and operational efficiency.
Diligent [Desired Position] with strong background in managing both front and back office tasks. Proficient in streamlining administrative processes and enhancing patient care coordination. Demonstrated ability to effectively use medical software and maintain patient records accurately.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front and Back Office /Lead Medical Assistant
Clay Consulting/ Veteran Evaluation
Jupiter, FL
03.2022 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate and confidential patient records using electronic health record systems.
- Prepared examination rooms by ensuring cleanliness and availability of necessary supplies.
- Scheduled patient appointments, coordinating with multiple departments for efficiency.
- Streamlined patient scheduling processes to enhance appointment efficiency.
- Managed electronic health records, ensuring accuracy and confidentiality compliance.
- Trained new administrative staff on office protocols and software systems.
- Developed standard operating procedures for front desk operations, improving workflow consistency.
- Ensured compliance with OSHA guidelines, maintaining a clean and safe workspace for staff members and patients alike.
- Achieved higher patient satisfaction by streamlining appointment scheduling and follow-up processes.
- Implemented a tracking system for patient follow-ups, enhancing care continuity.
- Analyzed administrative processes, recommending improvements that increased operational efficiency.
Medical Assistant
Premier Allergy & Asthma
Loxahatchee Groves, FL
09.2020 - 02.2022
- Educated patients on treatment plans and post-visit care instructions.
- Collected vital signs and performed preliminary assessments with attention to detail.
- Supported front office operations, including answering phones and managing patient inquiries.
- Participated in training sessions to enhance skills in medical terminology and procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Scheduled patient appointments, coordinating with multiple departments for efficiency.
Medical Assistant
Dr Arlene Taylor
Palm Beach Gardens, FL
05.2017 - 08.2020
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Assisted healthcare providers with patient examinations and procedures, ensuring adherence to protocols.
- Maintained accurate medical records and documentation in compliance with healthcare regulations.
- Provided patient education on treatment plans and medical procedures to enhance understanding and compliance.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Education
Bachelor of Science - Nursing Science
South University
Belvedere Fl01-2026
Bachelor of Science - Psychology
South University
Belvedere Fl 01-2026
High School Diploma -
Continental Academy
Miami, FL04-2009
Associate of Science - Medical Assistant/ Medical Office Administrator
Florida Career College
Okeechobee, FL12-2008
Skills
- Venipuncture techniques
- HIPAA compliance
- Adaptable to change
- Patient confidentiality
- Immunization administration
- Insurance verification
- Scheduling appointments
- Patient care coordination
- Medical terminology expertise
- Front office management
- Medical equipment maintenance
- Medical billing and coding
- Healthcare software proficiency
- Diagnostic testing
- Clinical procedures
- Back office management
- EKG administration
- Vital signs measurement
- Lab specimen collection
- Reliable team player
- Customer service
- Appointment confirmation
- Vital signs monitoring
- Maintaining confidentiality
- Specimen labeling
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- CPR
- Sterilization techniques
- Patient scheduling
- Patient assessments
- Data entry
- Disease prevention education
- Patient triage
- Phlebotomy
- Suture removal
- First aid
- Professional bedside manner
- Simple dressings
- Diagnostic procedures
- Payment collection
- Emergency procedures
- Fluent in [languages]
- OB/GYN procedures
- EMR / EHR
- Prescription refills
- Electrocardiographic rhythm recognition
- Antigen testing
Websites
Accomplishments
- Successfully transitioned facility to use of [Program or Software Name].
- Recognized for going above and beyond the call of duty.
- Took approximately [Number] X-rays per day.
- Reduced turnaround time on lab results by [Number]%.
- Mentored junior staff on new radiological equipment operation.
- Completed [Number] clinical hours in diagnostic and portable X-rays.
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- International Association of Administrative Professionals
Certification
- CMA - Certified Medical Assistant
- CMT - Certified Medication Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy participating in [activity] for overall physical and mental well-being
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Music
- Baking
- Train Travel
- Road Trips
- Fashion
- Watching Movies and TV Shows
- Personal Development and Self-Improvement
Timeline
Front and Back Office /Lead Medical Assistant
Clay Consulting/ Veteran Evaluation
03.2022 - Current
Medical Assistant
Premier Allergy & Asthma
09.2020 - 02.2022
Medical Assistant
Dr Arlene Taylor
05.2017 - 08.2020
Bachelor of Science - Nursing Science
South University
Bachelor of Science - Psychology
South University
High School Diploma -
Continental Academy
Associate of Science - Medical Assistant/ Medical Office Administrator
Florida Career College