Brittany Morris
Meridian,ID
Summary
Results-driven professional with a proven track record in leading retail teams to deliver outstanding customer service. Expertise in end-to-end store operations, consistently identifying and implementing improvements to optimize performance. Strong ability to motivate staff and enhance operational efficiency through effective leadership. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
17
17
years of professional experience
Work History
Assistant Store Leader
Fred Meyer
Boise, Idaho
12.2021 - Current
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Supported store leader in daily operations and team management to enhance team performance.
- Provided guidance and leadership to store team members.
- Collaborated with team members to improve workflow efficiency and teamwork.
- Assisted with inventory management and stock replenishment processes.
- Coordinated visual merchandising to enhance product presentation and sales.
- Created successful plans to maximize profits and reduce loss.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Ensured compliance with safety procedures and health regulations in the store.
Apparel Manager
Fred Meyer
Boise, Idaho
04.2019 - 12.2021
- Managed daily operations of the apparel department including staffing, scheduling, training and performance management of employees.
- Maintained inventory levels, stocked merchandise and monitored sales trends to ensure optimal stock levels.
- Trained and mentored team members on best practices.
- Analyzed financial reports to pinpoint improvement opportunities and drive profitability.
Department Leader
Fred Meyer
Yakima, Washington
10.2009 - 04.2019
- Led daily operations for multiple departments to ensure smooth work including the Home department and Front End department.
- Ensured all department resources were utilized effectively in order to maximize productivity.
- Monitored workflow processes to ensure timely completion of tasks and customer satisfaction.
Education
High School Diploma -
West Valley High School
Yakima, WA06-2008
Skills
- Operational efficiency
- Team leadership & Talent Development
- Effective communication
- Team collaboration
- Problem solving & Conflict Resolution
- Customer satisfaction
- Multitasking and organization
- Visual merchandising
- Financial & Inventory management
- Retail sales strategies
Timeline
Assistant Store Leader
Fred Meyer
12.2021 - Current
Apparel Manager
Fred Meyer
04.2019 - 12.2021
Department Leader
Fred Meyer
10.2009 - 04.2019
High School Diploma -
West Valley High School