Alexis Daigneault
Castle Hayne,NC
Summary
Relocating to Wilmington. Customer-focused professional with strong problem-solving abilities and expertise in management platforms and ordering systems. Skilled in HR policies and union contracts, with a capacity to coach employees on best practices for sales improvement. Committed to enhancing company growth and departmental success through organization and attention to detail.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Assistant Store Leader
Kroger
Salem, VA
07.2023 - Current
- Collaborate with the department managers to develop and implement strategies for improving customer satisfaction and increasing sales
- Monitor FAO and CAO ordering system to help reduce out-of-stock items by and improve overall inventory accuracy
- Maintain a clean and organized store environment, ensuring compliance with health and safety regulations at all times
- Conducted regular audits to ensure pricing accuracy, vendor services, ordering accuracy, and product freshness across store departments
- Assisted in creating attractive displays according to display plans and inspiring selling to promote featured products or seasonal items for increased sales opportunities
- Monitored sales trends to identify popular products or areas of improvement, over delivery, shrink, and future merchandising decisions
- Maintain process completion and best practices to improve store composite according to division standards
- Supervised daily store operations to ensure compliance with company policies and customer satisfaction.
- Trained and mentored team members on best practices for customer service and inventory management.
Assistant Manager
Panera Bread
Blacksburg, VA
08.2021 - 07.2023
- Managed shifts and maintained workflow while handling call outs and/or other issues that may arise.
- Coordinated training for new associates alongside team members to enhance onboarding experience.
- Experience writing schedules for 30+ employees based on sales forecast and store needs.
- Communicating with General Managers, District Managers, and other upper-level staff to help coordinate a fluid workflow by gauging hiring needs based on sales from previous years, time of year, and local events such as college games, students returning to college or leaving for the summer, and graduation.
- Conducted interviews with potential associates to assess qualifications.
- Monitored cash drop off and pick up by cash companies (Brinks, Loomis)
- Managed cash registers and opening and closing of store.
- Managed shifts and ensured smooth workflow during call outs and unexpected issues.
- Maintained all regulations and standards according to company policy and health department/Eco sure requirements.
- Collaborated with managers to complete tasks and goals set by the general manager and district manager.
- Ordered GFS truck for the entire store twice weekly while maintaining a low variance to standard ratio.
- Basic understanding of P&L reports and how the numbers and information on the reports affect the store and how to use them to help the store thrive and profit while reducing costs.
- Prepared food according to company and customer standards.
- Cleaned and stored food according to company and health specifications
- Assisted other team member in training new associates.
- Collaborated with General Managers and District Managers to assess hiring needs based on sales trends and seasonal events.
Stable Hand/Herd Health Manager-(temp)
Macnairs Country Acres
Raleigh, NC
08.2019 - 06.2020
- Care for 90 plus horses on 280 acre farm.
- Administered supplements and medications according to veterinary recommendations.
- Communicate with clients for any related health needs.
- Carried items weighing over 50 pounds across the farm to support various tasks.
- Feed, hay, and water all horses at Main barn.
- Maintained comprehensive health records for all horses, tracking coggins, vet visits, farrier appointments, chiropractic care, and acupuncture treatments.
- Administered vaccines and deworming treatments to ensure optimal horse health.
- Monitor and change school horse feed along with instructors.
- Coordinated seasonal turnout changes based on number of horses per pasture to enhance pasture management and horse well-being.
- Carry items upwards of 50lbs.
Prep Host
LOWES FOODS
Wake Forest, NC
07.2018 - 08.2019
- Answered customer inquiries about merchandise and provided tailored recommendations to enhance shopping experience.
- Conducted inventory assessments to identify items needing reorder or replenishment, ensuring stock availability.
- Packed customer purchases into bags and cartons efficiently to ensure safe transport.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Received, unpacked, and organized sales floor merchandise for efficient customer access.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Store food in designated containers and storage areas to prevent spoilage.
- Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
- Accurately weighed and measured ingredients to maintain consistency in food preparation.
- Mix ingredients for green salads, molded fruit salads, vegetable salads, and customer orders.
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
- Ensured cleanliness by removing trash and sanitizing kitchen garbage containers regularly.
- Carry food supplies, equipment, and utensils to and from storage and work areas.
- Use manual or electric appliances to clean, peel, slice, and trim foods.
- Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
- Keep records of the quantities of food used.
Specialty Team Member
Whole Foods Market
Raleigh, NC
10.2017 - 01.2018
- Processed and packaged various cheeses in compliance with company and federal guidelines.
- Guided customers in selecting cheeses, wine, beer, chocolate, coffee, and charcuterie items to enhance their shopping experience.
- Help process and package various cheeses according to company and federal guidelines.
- Adhere to state and U.S. laws while serving alcohol to customers.
- Close down department at end of day and prep for incoming shift of the following day in accordance with store guidelines.
- Processed cash transactions in the sale of wine and beer.
- Conducted inventory assessments of items from receiving bay.
- Inventory and stock items from receiving bay.
- Provided product samples to customers while sharing detailed information to promote informed purchasing decisions.
Education
Phlebotomy - General educational development
Nash Community College
Rocky Mount, NC03-2018
Motorcycle Mechanics - General educational development
Central Carolina Community College
Sanford, NC05-2013
High school diploma -
Louisburg High School
Louisburg, NC06-2009
Skills
- Customer Service
- Sales Strategy
- Food safety
- Meal Preparation
- Self-motivated
- Time Management
- Health regulations
- Sales Analysis
- Clerical Experience
- Detail-oriented
- Administrative support
- Product Knowledge
- Self-starter
- Conflict Resolution
- Independent
- Collaborative worker
- Pet Care
- Blood collection
- Operational Efficiency
- Self-sufficient
- Team Collaboration
- Timeliness
- Equine Experience
- Customer Retention
- Market Trends
- Customer relationships
- Operational Strategy
- Regulatory Compliance
- Team management
Certification
ASCP Phlebotomy Technician, June 2019 to June 2022, CPR BLS American Heart Association, March 2019 to March 2021, Driver's License
Additional Information
Authorized to work in the US for any employer
Personal Information
- Title: Assistant Store Leader
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Assistant Store Leader
Kroger
07.2023 - Current
Assistant Manager
Panera Bread
08.2021 - 07.2023
Stable Hand/Herd Health Manager-(temp)
Macnairs Country Acres
08.2019 - 06.2020
Prep Host
LOWES FOODS
07.2018 - 08.2019
Specialty Team Member
Whole Foods Market
10.2017 - 01.2018
Phlebotomy - General educational development
Nash Community College
Motorcycle Mechanics - General educational development
Central Carolina Community College
High school diploma -
Louisburg High School