Brittany Neal

Vision Center South

Brewton, AL

05.2019 - Current

Kept work areas clean, organized and safe to promote efficiency and team safety.
Established positive relationships with customers and other staff members.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Received and submitted cash, credit and check payments.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Provided expert administrative support to meet daily requirements and maximize team productivity.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Managed check-in and check-out procedures, verified patient information and submitted lens orders.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Prepared work orders outlining all specifications for new lenses and frames.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length