Samantha Hunt
Desert Eye Associates
Vail,AZ
1
Certification
28
years of professional experience
Dynamic Licensed Optician with over 30 years of experience in optical management and patient care. Proven expertise in enhancing office flow and patient experiences at Nationwide Vision Center, complemented by the ability to independently oversee operations at Desert Eye Associates. Successfully managed retail sales and customer service, contributing to significant growth during tenure. Adept at problem-solving and leading teams to meet and exceed client expectations, poised to add invaluable skills to optimize operations.
Work History
Licensed Optician
4 Years 2 MonthsSpearheaded operations of optical department, ensuring exceptional patient care and product knowledge.
Manager/Licensed Optician
2 Years 7 Months- Managed daily office tasks and improved patient interactions through effective workflow organization.
- Assisted district manager in addressing customer concerns, facilitating retail sales, managing appointment bookings, and verifying timecard accuracy.
Licensed Optician
1 Year 5 Months- Coordinated appointment scheduling, assisted with preliminary testing, and engaged in retail sales activities.
Manager/Licensed Optician
19 Years 4 Months- Directed office workflow, ensuring operational efficiencies while addressing customer issues.
- Collaborated with the District Manager to enhance retail sales and streamline appointment scheduling.
Education
General - General
Skills
Achieved timely insurance billing processing
reducing errors significantly.
Resolved eyewear issues
resulting in increased customer satisfaction ratings.
Created documents in Microsoft Word
streamlining communication processes.
Enhanced EMR systems functionality
leading to improved patient care.
Optimized time card management
contributing to accurate payroll processing.
Executed Dayforce Paycore and ADP systems to facilitate payroll efficiency.
Utilized Microsoft Excel for data analysis
leading to informed decision-making.
Demonstrated advanced computer literacy
enhancing workflow efficiency.
Conducted documentation reviews that improved compliance rates.
Delivered outstanding customer service
enhancing client retention rates.
Collaborated with team members to drive successful project outcomes.
Excelled in fast-paced environments
maintaining high service standards.
Certification
ABO Certified since May 2007
NCLE Certified since November 2027
AzLDO since May 2008
Timeline
Licensed Optician
Desert Eye Associates
2022.06 - CurrentRead More
Manager/Licensed Optician
Nationwide Vision Center
2019.11 - 2022.06Read More
Licensed Optician
Target Optical
2018.06 - 2019.11Read More
Manager/Licensed Optician
Nationwide Vision Center
1999.02 - 2018.06Read More
Santa Rita High School
General from General
Read More