Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Neal

Slidell,LA

Summary

Dynamic professional with a proven track record in customer service excellence and cash handling expertise, honed at Rouses Supermarket and other notable positions. Skilled in fostering customer loyalty through exceptional service and efficient POS system operations. Demonstrates outstanding problem-solving abilities and adaptability, ensuring seamless transactions and positive customer interactions. Maintains over 99% accuracy in high-traffic environments, underscoring reliability and a strong work ethic.

Overview

9
9
years of professional experience

Work History

Cashier

Rouses Supermarket
08.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Carhop Server

Sonics Drive In
04.2020 - 08.2022
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
  • Memorized orders and maintained [Number]% accuracy in high-traffic times.

Booking Agent

College Student Movers
09.2015 - 12.2019
  • Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
  • Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
  • Streamlined booking processes for increased efficiency and reduced turnaround time.
  • Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
  • Improved artist scheduling by implementing efficient calendar management systems.
  • Meticulously tracked expenses related to bookings – including travel costs, accommodations – managing budgets effectively and reducing overall costs for clients.
  • Ensured timely payment processing for all booked events through meticulous invoicing practices and follow-up communications with customers.

Education

GED -

Northshore Technical Community College
Hammond, LA
05.2011

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Basic Math Competence
  • Product restocking
  • Cash Drawer Balancing
  • POS system operations
  • Payment Collection
  • POS Systems
  • Staff Training
  • ID Verification
  • Currency counting
  • Decision Making Aptitude
  • Drawer balancing
  • Daily Reporting
  • Point of sale operation
  • Point-of-sale system operation
  • Problem-Solving
  • Honest and Dependable
  • Professionalism
  • Reliable and Responsible
  • Active Listening
  • Creative Thinking
  • Relationship Building
  • Adaptability and Flexibility

Timeline

Cashier

Rouses Supermarket
08.2020 - Current

Carhop Server

Sonics Drive In
04.2020 - 08.2022

Booking Agent

College Student Movers
09.2015 - 12.2019

GED -

Northshore Technical Community College

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Brittany Neal