Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany neal

Chatsworth,GA

Summary

Proficient customer service representative with a strong background in complaint handling and conflict resolution. Known for enhancing customer experiences through effective communication and teamwork, driving satisfaction and loyalty.

Overview

7
7
year of professional experience

Work History

Customer Service Representative

Thompson Gas LLC
08.2025 - Current
  • Assisted customers with inquiries and service requests, enhancing satisfaction levels.
  • Processed transactions efficiently using company software, ensuring accuracy in billing.
  • Collaborated with team members to resolve customer issues, improving response times.
  • Maintained product knowledge to address customer concerns effectively and promptly.

Education

GED -

Pickens High School
Jasper, GA
04-2012

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Payment processing
  • Complaint resolution
  • Customer satisfaction measurement
  • Client relations
  • Microsoft outlook
  • Scheduling
  • Call management
  • Paperwork processing
  • Appointment scheduling
  • Order processing
  • Team development
  • Documentation
  • Microsoft Office Suite
  • Data collection
  • Prioritization
  • Live chat support
  • Filing
  • Dispute resolution
  • Product sales
  • Sales expertise
  • Coordination
  • Assertiveness
  • Recordkeeping strengths
  • Account updating
  • Spreadsheets
  • Service upselling
  • Account management
  • Service standard compliance
  • Document control
  • Product promotion
  • Sales closing
  • Escalation management
  • Information security
  • Product education
  • Key holder experience
  • Delivery scheduling
  • Warehousing functions
  • Receiving support
  • Process optimization
  • Record preparation
  • Consultative sales

Timeline

Customer Service Representative

Thompson Gas LLC
08.2025 - Current

GED -

Pickens High School
Brittany neal