Proficient customer service representative with a strong background in complaint handling and conflict resolution. Known for enhancing customer experiences through effective communication and teamwork, driving satisfaction and loyalty.
Overview
7
7
year of professional experience
Work History
Customer Service Representative
Thompson Gas LLC
08.2025 - Current
Assisted customers with inquiries and service requests, enhancing satisfaction levels.
Processed transactions efficiently using company software, ensuring accuracy in billing.
Collaborated with team members to resolve customer issues, improving response times.
Maintained product knowledge to address customer concerns effectively and promptly.