Brittany Nunes
Stanton,KY
Summary
Driven operations manager with a proven track record at Valero, specializing in enhancing customer satisfaction and team performance. Demonstrated expertise in POS systems and strong verbal communication skills, effectively managing inventory and delivering exceptional customer service. Notable achievements include significant improvements in store efficiency and operational excellence. Committed to fostering relationships that support continued business growth.
Overview
9
9
years of professional experience
Work History
Cashier Assistant
preet singh
Stanton , KY
04.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Manager
Valero
Stanton , KY
02.2023 - 04.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
AAMA CMA
Clark Regional Medical Center
Winchester , Kentucky
01.2016 - 05.2020
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Organized charts, documents and supplies to maintain team productivity.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Documented notes during patient visits.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Responded quickly to emergency situations according to established protocols.
- Changed dressings on wounds to prevent infection and check for healing.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education
Associate of Science - Medical Assisting
Bluegrass Community And Technical College
Lexington, KY12-2017
Diploma
Powell County High School
Stanton, KY05-2010
Skills
- Product recovery
- Reporting and metrics
- Cashier team support
- Order packing
- Drawer balancing
- Shrink control
- Upselling
- Grocery bagging
- Customer service
- Inventory support
- Verbal and written communication
- Professional appearance
- POS system proficiency
- Product scanning
- Recordkeeping
- Mail processing
- Financial records management
- Teamwork and collaboration
- Cash handling
- Flexible schedule
- Retail operations
- Merchandise restocking
- Till balancing
- Problem-solving
- Reliability and punctuality
- Cash handling expertise
- Patience and empathy
- POS system operation
- Shelf facing
- Inventory processes
- Upselling strategies
- Loyalty program promotion
- Basic math
- Store cleaning
- POS systems
- Critical thinking
- Payment processing
References
References available upon request.
Timeline
Cashier Assistant
preet singh
04.2024 - Current
Store Manager
Valero
02.2023 - 04.2024
AAMA CMA
Clark Regional Medical Center
01.2016 - 05.2020
Associate of Science - Medical Assisting
Bluegrass Community And Technical College
Diploma
Powell County High School
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