Brittany Osborne
Providence,NC
Summary
Highly organized and detail-oriented dental receptionist with three years of experience in patient scheduling, managing multiple responsibilities, and delivering exceptional customer service. Proven ability to build relationships with individuals, maintain accurate records, and ensure smooth operations. Seeking to leverage strong organizational and interpersonal skills to excel as an Account Coordinator, contributing to positive client relationships and efficient account management.
Overview
5
5
years of professional experience
Work History
Dental Receptionist/Lead Dental Assistant
Paul W Miller DDS
Chatham, Virginia
09.2022 - Current
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Verified, updated and entered patient information into system.
- Answered and managed incoming calls and emails.
- Took customer payments and billed insurance companies for remaining balance.
Paint Department Associate
Lowes Home Improvement Center
Danville, Virginia
06.2020 - 07.2022
- Assisted customers with selecting the right paint, supplies and tools for their projects.
- Performed daily inventory of all paint products in stock.
- Stocked shelves, racks and displays with paint products according to store standards.
Education
Certificate - Dental Assisting
Danville Community College
Danville, Virginia07-2023
Skills
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Office organization
- Excellent multitasking capability
- Maintaining cleanliness
- Reliability
Timeline
Dental Receptionist/Lead Dental Assistant
Paul W Miller DDS
09.2022 - Current
Paint Department Associate
Lowes Home Improvement Center
06.2020 - 07.2022
Certificate - Dental Assisting
Danville Community College