Brittany Palumbo
Cranston,RI
Summary
Dynamic professional with demonstrated ability in clinical assessment and patient education, leading to enhanced sales performance and effective training initiatives. Committed to fostering collaboration and driving results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Central Rock Gym
Warwick, RI
02.2018 - Current
- Led hiring and training initiatives to develop a skilled workforce.
- Enhanced point of sale proficiency, streamlining customer transactions for improved service.
- Implemented merchandising strategies to boost sales performance.
- Oversaw billing and expense reporting, ensuring financial accuracy and compliance.
- Responded to incidents promptly, ensuring safety and compliance.
- Coordinated youth program enrollment and managed coaching staff, fostering a positive experience for participants.
- Executed event planning for birthday parties and large group activities.
Hub Coordinator
Sunrise Providence
Providence, Rhode Island
12.2019 - 04.2024
- Facilitated weekly team meetings and organized monthly hub meetings and annual retreats to strengthen team cohesion and align goals.
- Onboarded new members and conducted skills webinars to enhance engagement and support integration into the hub.
- Managed strategic partnerships within the community to foster collaboration and drive joint initiatives.
- Oversaw financial operations as finance manager for grassroots environmental justice organization.
Medical Assistant
Park Square Urgent Care/NRI Medical Services
North Smithfield, Rhode Island
11.2019 - 09.2021
- Conducted patient interviews to gather medical histories, chief complaints, and vital signs.
- Educated patients on medications, procedures, and physician instructions to enhance understanding and compliance with treatment plans.
- Performed laboratory tests for prognosis, diagnosis, treatment, and research.
- Triage patients based on severity of medical complaints, facilitating timely care and effective resource allocation.
- Administered rapid tests like COVID and strep for clinical assessments.
- Adhered to asepsis and infection control principles to ensure patient safety.
- Collected and packaged biological specimens for diagnostic testing and analysis.
- Executed insurance verification, pre-certification, and pre-authorization processes to ensure accurate patient billing and coverage.
Education
M.A. - Clinical Counseling, specialization in clinical rehabilitation counseling
Salve Regina University
Newport, RI08-2027
Dual Bachelor of Arts - Anthropology, Political Science
University of Rhode Island
Kingston, RI05-2012
Skills
- Project and operational management
- Clinical assessment
- Community engagement
- Team coordination and collaboration
Affiliations
- Rock climbing
- Triathlon training
- Reading
Timeline
Hub Coordinator
Sunrise Providence
12.2019 - 04.2024
Medical Assistant
Park Square Urgent Care/NRI Medical Services
11.2019 - 09.2021
Assistant Manager
Central Rock Gym
02.2018 - Current
M.A. - Clinical Counseling, specialization in clinical rehabilitation counseling
Salve Regina University
Dual Bachelor of Arts - Anthropology, Political Science
University of Rhode Island