Driven Pharmacy Technician with 9 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Skilled in insurance billing and team collaboration, demonstrated through efficient workflow optimization and a commitment to accuracy. Excited to bring talent and record of excellence in customer service to a growing pharmacy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
11.2015 - 06.2024
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Maintained accurate inventory levels for efficient pharmacy operations and cost control.
Counted, measured and compounded medications following standard procedures.
Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
Kennel Volunteer
Citizens For Animal Protection
01.2010 - 12.2015
Facilitated successful adoptions by matching prospective owners with suitable pets based on lifestyle compatibility.
Enhanced pet adoption rates through effective socialization and exercise of animals.
Contributed to a positive atmosphere by treating all animals, staff, and visitors with respect and professionalism.
Promoted responsible pet ownership through community outreach events and educational programs.
Improved animal care by consistently maintaining a clean and organized kennel environment.
Collaborated with fellow volunteers to maintain efficient daily operations within the kennel facility.
Cleaned and sanitized cages and living areas to promote health and wellbeing.
Bathed animals and performed related animal grooming and care in preparation for adoption events.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.