Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Parr

Chicago,IL

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented, able to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

8
8
years of professional experience

Work History

Event Manager

Forrest Solutions
Chicago, IL
04.2024 - Current
  • Resolved any issues that arose during an event promptly.
  • Maintained relationships with existing partners while cultivating new ones.
  • Evaluated event performance metrics against established goals and objectives.
  • Managed on-site logistics during events, including registration, audio and visual equipment setup, and breakdown.
  • Served as the primary contact person responsible for responding to inquiries about events.
  • Crafted and disseminated event briefing materials for presenters, staff, and volunteers.
  • Led volunteer teams, providing direction and support to ensure efficient task execution and team morale.

Workplace Concierge Lead

Forrest Solutions
Chicago, IL
03.2022 - Current
  • Effectively manage, delegate, and coach staff on client standards and expectations.
  • Supported general manager by preparing daily, weekly, and monthly reports.
  • Managed the setup and organization of executive meeting and event spaces on a daily basis
  • Maintained and updated corporate meeting schedules with proficiency using Outlook calendars.

Interim General Manager

Forrest Solutions
Chicago, IL
12.2023 - 04.2024
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Analyzed existing processes for effectiveness and developed new systems to enhance overall productivity levels.
  • Conducted regular meetings with the senior management team to review progress against established objectives.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.

Hotel Coordinator / Customer Service Rep III

ALE Solutions
Saint Charles, IL
05.2016 - 03.2022
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Developed and updated client reports and documents to maintain customer service and internal records
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.

Education

BBA - Business Administration

University of Illinois At Chicago
Chicago, IL
05-2025

Associate of Science -

Elgin Community College
Elgin, IL
05.2022

Skills

  • Leadership and team building
  • Customer Relationship Management
  • Outsourcing
  • Staff Development

Timeline

Event Manager

Forrest Solutions
04.2024 - Current

Interim General Manager

Forrest Solutions
12.2023 - 04.2024

Workplace Concierge Lead

Forrest Solutions
03.2022 - Current

Hotel Coordinator / Customer Service Rep III

ALE Solutions
05.2016 - 03.2022

BBA - Business Administration

University of Illinois At Chicago

Associate of Science -

Elgin Community College

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Brittany Parr