Brittany Peal
Bullard,TX
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
11
11
years of professional experience
Work History
Fire House Subs Team Lead
Fire House Subs
12.2022 - 08.2023
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Back of house training director
Chick-fil-A
06.2022 - 12.2022
- Development of training program
- Supervision over 1-10 employees
- This employees were either new or new to that section of kitchen while training
- Most days 2-4 employees that needed training
- Effectively use word document and training applications such as trello to build training platforms
- Discipline of staff as needed up to and including termination
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Delivery Driver/Counter Sales
NAPA Auto Parts
08.2019 - 08.2021
- Effectively managed delivery routine (traffic, large orders, rush orders, forgotten to place orders)
- Communication with Staff and customers on the road and in store
- Helped to solve customers complaints when orders might be wrong
- Learned quickly about car parts and most needed items to quickly help customers.
Pizza Delivery Driver
Rio Vista Pizza Factory
08.2016 - 07.2020
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
General Manager
Warrior Golf
05.2018 - 06.2020
- Hiring and firing of all departments (kitchen/restaurants/bar/pro shop/cart barn and grounds crew)
- Created and priced menus -drink,food, banquets, weddings, green fees, and cart fees
- Responsible for creating staffing schedule and tracking labor cost
- Managed 20-50 employees at any given time
- Tracked inventory for all food, liquor and pro shop items and apparel
- Tracked sales performance
- Trained and mentored all staff
kitchen manager
Moore's River Boat
08.2015 - 06.2016
- This was a seasonal job
- I worked at this restaurant until the person who leased the restaurant was unable to.continue the lease
- Menu planning and pricing
- Did all ordering for restaurant
- Generated schedule for staff of 5
- Dealt with customer complaints when food was not prepared to standards or not to guests satisfaction
cook
Moore's River Boat
01.2014 - 01.2015
dishwasher/ cook (finished as head cook)
Foster's Bighorn
08.2012 - 06.2014
- This was my first job while I started college for culinary arts.
cook
Moore's River Boat
01.2013 - 01.2014
Education
Associate of Science - Baking and pastry
San Joaquin Delta College
Stockton, CA06.2016
Associate of Science - Culinary Arts
San Joaquin Delta College
Stockton, CA06.2016
Associate of Arts - Culinary Arts
San Joaquin Delta College
Stockton, CA06.2015
Skills
- Time management
- Merchandising
- Supervising Experience
- Leadership
- Labor Cost Analysis
- Inventory Control
- Purchasing
- Retail Sales
- Sales Management
- Employee Orientation
- Events Management
Timeline
Fire House Subs Team Lead
Fire House Subs
12.2022 - 08.2023
Back of house training director
Chick-fil-A
06.2022 - 12.2022
Delivery Driver/Counter Sales
NAPA Auto Parts
08.2019 - 08.2021
General Manager
Warrior Golf
05.2018 - 06.2020
Pizza Delivery Driver
Rio Vista Pizza Factory
08.2016 - 07.2020
kitchen manager
Moore's River Boat
08.2015 - 06.2016
cook
Moore's River Boat
01.2014 - 01.2015
cook
Moore's River Boat
01.2013 - 01.2014
dishwasher/ cook (finished as head cook)
Foster's Bighorn
08.2012 - 06.2014
Associate of Science - Baking and pastry
San Joaquin Delta College
Associate of Science - Culinary Arts
San Joaquin Delta College
Associate of Arts - Culinary Arts
San Joaquin Delta College
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