Brittany Persons
Milford
Summary
Dedicated and results-driven accounts receivable billing specialist with 10+ years of experience in healthcare claims management and financial analysis. Skilled in coordinating provider licensing, insurance enrollment, and credentialing. Proven ability to collaborate seamlessly with cross-functional teams while enhancing operational efficiency and providing insightful financial reporting to senior management.
Overview
10
10
years of professional experience
Work History
Corporate Accounts Receivable Billing Specialist
Monarch Healthcare Management
11.2019 - 05.2025
- Managed provider credentialing and Medicaid enrollment for assisted living facilities, ensuring timely and accurate completion of all required documentation
- Coordinated with The Minnesota Department of Human Services to facilitate the initial licensing process for new long term care facility acquisitions
- Developed and implemented new workflows for Electronic Data Interchange (EDI) systems to streamline operations and improve efficiency
- Provided ongoing support to senior management by preparing detailed financial reports, providing insights into key performance indicators and highlighting areas for improvement
- Processed and submitted medical claims to insurance companies, maintaining accuracy and adherence to billing guidelines
Patient Account Representative
Mankato Clinic
12.2017 - 11.2019
- Utilized electronic health record (EHR) systems to retrieve patient information, update account details, and generate reports
- Assisted patients in understanding their medical bills, explaining charges, insurance coverage, and payment options
- Collaborated with coding specialists to ensure accurate assignment of diagnosis and procedure codes for billing purposes
- Analyzed delinquent accounts receivable balances regularly to identify trends or patterns requiring further action
Clinical Support Specialist
Christian Family Solutions
01.2015 - 11.2017
- Greeted and welcomed visitors, providing a positive first impression of the company
- Scheduled appointments and maintained calendars for multiple mental health professionals, ensuring optimal time management
- Played a key role in the successful launch of a chemical dependency clinic, implementing and executing new insurance billing processes
- Trained new receptionists and support staff on office procedures and protocols
Education
Associate of Applied Science - Pharmacy
Rasmussen College
Mankato04-2007
Skills
- Credentialing expertise
- Proficient in Microsoft Office
- Data entry and management
- Adaptability and flexibility
- Implemented effective workflows
- Insurance claims processing
- Hospital operations
- Meticulous data handling
Timeline
Corporate Accounts Receivable Billing Specialist
Monarch Healthcare Management
11.2019 - 05.2025
Patient Account Representative
Mankato Clinic
12.2017 - 11.2019
Clinical Support Specialist
Christian Family Solutions
01.2015 - 11.2017
Associate of Applied Science - Pharmacy
Rasmussen College
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