Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Director of Activities
The Blake at Viera
Melbourne, FL
05.2023 - Current
Developed and implemented a variety of recreational activities following the 8 dimensions of wellness.
Planned and organized special events such as holiday parties, educational seminars, outings and fundraising activities.
Trained and managed assistants and delegated tasks for staff members.
Planned and published monthly calendars and newsletters for community.
Supported Director of Sales by conducted tours with prospective residents and families.
Remained alert to conditions interfering with safety and well-being of residents involved in activities.
Life Enrichment Coordinator
Grand Villa Of Melbourne
Melbourne, FL
01.2022 - 02.2023
Facilitated activities to promote socialization, emotional well-being, physical conditioning, and cognitive stimulation.
Developed special one-on-one programs for when residents were ill or unable to take part in group activities.
Worked closely with families of memory impaired residents in order to provide personalized service tailored towards their loved ones' needs.
Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
Created a safe welcoming environment in the activity room by ensuring cleanliness and organization of supplies.
Life Enrichment Director
Addington Place of Titusville
Titusville, FL
09.2021 - 01.2022
Instructed residents in recreational activities to meet specific psychological and physical needs.
Coordinated calendars, shifts and activity schedules with staff.
Trained and managed assistants and delegated tasks for staff members.
Kept activities spaces organized, clean and tidy.
Maintained adequate supplies to meet activities needs.
Concierge
Sonata Viera Assisted Living
Viera, FL
05.2019 - 08.2021
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Organized and scheduled doctor appointments, including transportation.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Activities Assistant
Sonata Viera
Melbourne, FL
05.2019 - 08.2021
Organized, led and promoted interest in recreational activities.
Helped residents participate in activities with basic and advanced mobility support.
Upheld positive quality of life standards for residents of all ability levels.
Conferred with management to discuss and resolve resident complaints.
Server
Nippon Thai
Satellite Beach, FL
06.2017 - 09.2020
Delivered customer service excellence by promptly filling orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Calculated charges, issued table checks and collected payments from customers.