Brittany Prewitt
Sellersburg
Summary
Results-driven Insurance Aging Specialist with expertise in customer relations and problem solving. Proven track record in managing claims and enhancing staff skills, ensuring compliance and timely resolutions.
Overview
19
19
years of professional experience
Work History
Insurance Aging Specialist
Self
Sellersburg, IN
11.2020 - Current
- Managed updates of aging claims on a 30-day cycle.
- Maintained organized records in spreadsheets to support timely communication and information retrieval within the office.
- Executed monthly distribution of patient statements to ensure timely billing communication.
- Oversaw management of patient account balances to ensure accuracy and compliance.
- Appeal any claims that have been denied, but met the criteria.
- Managed collection processes for aging claims to ensure timely resolution.
Director of Training and Development
Denzinger Family Dentistry
New Albany, IN
09.2013 - 09.2020
- Designed and implemented training programs to enhance staff skills and patient care quality.
- Developed onboarding processes that streamlined new employee integration and improved retention rates.
- Facilitated workshops focused on team collaboration and effective communication among dental staff.
- Evaluated training effectiveness through feedback surveys, ensuring continuous improvement of curriculum content.
Business Assistant
Mortenson Family Dental
Jeffersonville, IN
02.2007 - 09.2013
- Managed daily office operations, ensuring efficient workflow and effective communication among departments.
- Assisted in patient scheduling, enhancing appointment coordination and optimizing staff utilization.
- Maintained accurate patient records using electronic health record systems to ensure data integrity.
Education
High School Diploma -
New Albany High School
New Albany, INSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Timeline
Insurance Aging Specialist
Self
11.2020 - Current
Director of Training and Development
Denzinger Family Dentistry
09.2013 - 09.2020
Business Assistant
Mortenson Family Dental
02.2007 - 09.2013
High School Diploma -
New Albany High School