Brittany Rabiee
Stone Salon and Day Spa
Trussville
12
years of professional experience
Detail-oriented professional with a strong background in administrative procedures and client service. Known for exceptional active listening and relationship-building skills, contributing to repeat business and a loyal clientele.
Work History
Cosmetologist
8 Years 2 Months- Trained junior staff on best practices in cosmetology services and customer engagement.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Store Manager /Licensed Cosmetologist
3 Years 6 Months- Implemented sales strategies that increased revenue and customer retention rates.
- Developed staff training programs to enhance team performance and service delivery.
- Led daily operations to ensure high customer satisfaction and service quality.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Coordinated promotional events to boost community engagement and brand awareness.
- Managed scheduling and staffing to optimize labor costs while maintaining service standards.
Education
Licensed Cosmetologist - Cosmetology
High School Diploma
Skills
Salon management
Scheduling appointments
Client communication
Issue resolution
Decision making
Relationship building
Active listening
Social skills
Administrative procedures
Timeline
Cosmetologist
Stone Salon and Day Spa
01.2016 - 03.2024Read More
Store Manager /Licensed Cosmetologist
Sport Clips
07.2012 - 01.2016Read More
Calvary Christian Academy
High School Diploma
Read More
Aveda Institute
Licensed Cosmetologist from Cosmetology
Read More