Brittany Ray
Columbus,United States
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest employee with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve
service and reduce waste.
Production professional with history of optimizing manufacturing workflows and ensuring quality control. Proven ability to adapt to changing production needs and collaborate effectively with team members. Recognized for problem-solving skills and dedication to meeting production deadlines.
Overview
17
17
years of professional experience
Work History
Production Worker
Ninth Avenue Foods
02.2023 - 11.2025
- Operated production machinery to ensure efficient workflow and product quality
- Maintained cleanliness and organization of work area to comply with safety standards
- Collaborated with team members to enhance production processes and reduce downtime
- Assisted in training new employees on equipment operation and safety protocols
Production Supervisor
Ninth Avenue Foods
08.2024 - 06.2025
- Supervised daily production operations to ensure efficiency and adherence to quality standards.
- Trained and mentored team members on best practices in manufacturing processes and safety protocols.
- Implemented process improvements that enhanced workflow and reduced downtime across production lines.
- Monitored production metrics, identifying trends to drive continuous improvement initiatives within the team.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 60-70 production associates, overseeing productive production processes and meeting all deadlines.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Achieved on-time shipments goal by empowering employees to continued success.
- Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
- Increased team morale and productivity by fostering inclusive and supportive work environment.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
- Cultivated culture of excellence and accountability, leading by example and providing clear expectations.
- Supervised ongoing daily production phases.
- Troubleshot equipment to reduce service calls and downtime.
Cashier
GNC
11.2022 - 02.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Supervisor
Diversified Maintenance
11.2020 - 06.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Assistant Manager
Casey's
09.2014 - 10.2020
- Monitored cash intake and deposit records, logging cash accruement in lottery and tobacco products, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Prioritized truck upon arrival, set up the rolling conveyor while maintaining efficient production in a timely manner.
- Kept count of total box numbers and product quality.
- Staging product in its corresponding location as freight was being unloaded.
Store Associate
Dairy Queen Grill & Chill
03.2013 - 01.2016
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Consistently maintained and restocked all machines and their product, while keeping a clean and organized work environment.
- Arrived to work early to clean and sanitize my work area, and the dining room.
- Received product from truck deliveries while placing product in its designated areas.
Cashier
Marsh Supermarkets
06.2008 - 12.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Bagged customer product coherently while performing superb customer service, retrieved shopping carts from the parking lot and replenished the designated area.
Education
High School Diploma -
Columbus East High School
Columbus, IN05.2011
Skills
- Signing and Pricing, Building End Caps, Merchandise Rotation, Price verifications, Display Arrangements
- Team Goals, Team Contribution
- Food and Beverage Service, Safe Food Handling
- Customer Relations
- Order Accuracy
- Adaptability and Flexibility
- Unloading Trucks, Managing Orders and Deliveries, Shipment Inspection
- Teamwork and Collaboration
- Safe Lifting Procedures
- Workstation Setup and Breakdown
- Customer Inquiries, Customer Experience
- Equipment Troubleshooting and Maintenance, Equipment Cleaning
- Stockroom Maintenance
- Workplace cleanliness
- Product assembly
- Forklift certification
- Production line support
- High-volume production
- Cross-training
- Teamwork and communication
- Strong work ethic
- Teamwork and coordination
- Punctual and dependable
- Production operations
- Efficient use of pallet jacks
- Product packaging
Timeline
Production Supervisor
Ninth Avenue Foods
08.2024 - 06.2025
Production Worker
Ninth Avenue Foods
02.2023 - 11.2025
Cashier
GNC
11.2022 - 02.2023
Supervisor
Diversified Maintenance
11.2020 - 06.2021
Assistant Manager
Casey's
09.2014 - 10.2020
Store Associate
Dairy Queen Grill & Chill
03.2013 - 01.2016
Cashier
Marsh Supermarkets
06.2008 - 12.2011
High School Diploma -
Columbus East High School