I have five years collectively of customer service experience. My skills are broad ranging from retail to financial services. I’m tech savvy, goal driven,have a willingness to learn, grow, and thrive in new environments.
Overview
4
4
years of professional experience
Work History
Bank Teller
Lake Trust Credit Union
Brighton , Michigan
08.2021 - Current
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Reconciled cash drawer and resolved discrepancies.
Counted and packaged currency and coins.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Stocker Associate
Menards Inc. - Home Improvement
Taylor , MI
06.2018 - 09.2020
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
Greeted customers and directed to requested products.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Cashier
Toys R Us
Taylor, MI
01.2018 - 05.2018
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Associate Of General Studies - Business
Washtenaw Community College
Ann Arbor, MI
09.2026
Skills
Cash Counting and Handling
Tech-savvy
MS-Word, PowerPoint, Excel
Customer support, Phone, Text, Email
Problem solving
Willingness to learn
Adaptability
Dependable
Timeline
Bank Teller
Lake Trust Credit Union
08.2021 - Current
Stocker Associate
Menards Inc. - Home Improvement
06.2018 - 09.2020
Cashier
Toys R Us
01.2018 - 05.2018
Associate Of General Studies - Business
Washtenaw Community College
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