Microsoft Office
Brittany Reynolds
Seneca,SC
Summary
Offering strong interpersonal and communication skills, eager to learn and develop in corporate environment. Contributes solid understanding of business operations and excels in facilitating effective communication and problem-solving. Ready to use and develop relationship management and strategic planning skills in my new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corporate Liaison
Stretch Zone Corporate
05.2023 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Developed engaging training materials by collaborating with subject matter experts.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted process audits to identify areas for improvement and implemented best practices.
- Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
General Manager
Stretch Zone
05.2022 - 05.2023
- Reviewed financial reports to identify trends for strategic adjustments.
- Coordinated cross-functional teams to enhance workflow efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased gross revenue by 40% in the year spent as a manager.
- Maintained a close rate above 60% for sales as a manager.
Assistant General Manager
Stretch Zone
01.2022 - 05.2022
- Fostered a collaborative environment for enhanced team performance.
- Implemented strategic initiatives for improved employee engagement.
- Conducted financial analysis for informed strategic planning.
- Streamlined operational processes by identifying inefficiencies.
Stretch Practitioner
Stretch Zone
10.2021 - 01.2022
- Created programs using the correct protocols to help clients meet their needs and goals.
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to clients.
- Developed and maintained relationships with clients using interpersonal skills in order to increase retention.
- Improved client mobility and range of motion from 45 to 90 degrees using assisted stretching techniques.
Patient Services Representative
Prisma Health
11.2020 - 10.2021
- Processed patient insurance information using billing software, ensuring correct data entry and verification.
- Utilized conflict resolution skills to address patient concerns, maintaining a positive patient experience.
- Addressed patient inquiries regarding appointments and billing, providing clear and accurate information.
- Managed patient check-ins and check-outs through clinic management software, improving workflow efficiency.
Hospitality Professional
Chick-fil-A
08.2020 - 11.2020
- Enhanced customer satisfaction by providing exceptional customer service and promptly addressing concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Receptionist
Gold’s Gym
03.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Office Administrator
Padgett Business Services
11.2018 - 03.2020
- Addressed employee concerns promptly, delivering appropriate solutions.
- Delivered concise reports to management, ensuring alignment on project status.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Travel Softball Coach/Team Manager
Team South Carolina
08.2017 - 01.2020
- Improved player skills by designing targeted practice drills focusing on fundamentals, techniques, and game strategy.
- Developed strong relationships with players, fostering a supportive environment for personal growth and success.
- Boosted player motivation through positive reinforcement, constructive feedback, and individualized attention.
- Consistently maintained high standards of sportsmanship, discipline, and respect among players through consistent enforcement of team policies.
Teacher/Head Softball Coach
Pendleton High School
01.2018 - 01.2019
- Improved student engagement by incorporating hands-on activities into curriculum.
- Enhanced critical thinking skills with project-based learning opportunities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Promoted digital literacy by integrating technology into curriculum.
Sales Representative
Vector Marketing
05.2018 - 12.2018
- Increased customer engagement by implementing personalized follow-up strategies.
- Negotiated contracts to secure favorable terms for both company and clients.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Bachelor of Science - Sport Management
Erskine College
Due West, SC05.2018
Skills
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Effective communication
- Organizational skills
- Adaptability and flexibility
Professional Development
Marketing Manager Internship, Greenville Swamp Rabbits
- Planned and organized activities to ensure guests had a positive experience
- Organized data using spreadsheets for the marketing and public relations departments
- Participated in brainstorming of new ideas for marketing strategies
Certification
- CPR/AED Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Accomplishments
- Collaborated with team of 10 in the development of Front Desk Training.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home option401k matchQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Outlook
Teams
Google Workspace
Quickbooks
Interests
Music
Community involvement
Woodburning
Health and fitness
Timeline
Corporate Liaison
Stretch Zone Corporate
05.2023 - Current
General Manager
Stretch Zone
05.2022 - 05.2023
Assistant General Manager
Stretch Zone
01.2022 - 05.2022
Stretch Practitioner
Stretch Zone
10.2021 - 01.2022
Patient Services Representative
Prisma Health
11.2020 - 10.2021
Hospitality Professional
Chick-fil-A
08.2020 - 11.2020
Receptionist
Gold’s Gym
03.2020 - 08.2020
Office Administrator
Padgett Business Services
11.2018 - 03.2020
Sales Representative
Vector Marketing
05.2018 - 12.2018
Teacher/Head Softball Coach
Pendleton High School
01.2018 - 01.2019
Travel Softball Coach/Team Manager
Team South Carolina
08.2017 - 01.2020
Bachelor of Science - Sport Management
Erskine College
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