Brittany Riddell
Welaka
Summary
Encouraging Regional manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Currently holding a CDA and Directors credential.
Overview
12
12
years of professional experience
Work History
Regional Manager
O2B Kids
05.2012 - Current
- Supervised directors over 5 schools and 175 staff in day-to-day activities.
- Supervised childcare Directors and oversaw 5 facilities to meet state requirements for education and training.
- Prepared reports and schedules with accuracy.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success .
- Maximized occupancy of building to achieve return on investment.
- Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Established team priorities, maintained schedules and monitored performance.
Education
Directors Credential - Childcare Management
FACCM
N/A07.2013
Child Development Associate Certificate (CDA) - Child Care
CCEI
N/A01.2013
High School Diploma -
St. Augustine High School
Saint Augustine, FL06.2011
45 Hours - Child Care
First Coast Technical College
Saint Augustine, FL06.2011
Skills
- Constructive Feedback
- Compliance Monitoring
- Relationship Building
- Microsoft Applications
- Hiring and Retention
Timeline
Regional Manager
O2B Kids
05.2012 - Current
Directors Credential - Childcare Management
FACCM
Child Development Associate Certificate (CDA) - Child Care
CCEI
High School Diploma -
St. Augustine High School
45 Hours - Child Care
First Coast Technical College
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