Brittany Roberts
Beatrice,NE
Summary
Dynamic professional with a proven track record at Landmark Snacks, excelling in roles requiring exceptional attention to detail and teamwork. Leveraged expertise in quality control standards and strong communication abilities to enhance operational efficiency and foster a culture of continuous improvement. Achieved significant process optimizations, ensuring top-notch customer service and compliance with health and safety regulations.
Overview
11
11
years of professional experience
Work History
Raw Production
Landmark Snacks
Beatrice, NE
06.2023 - Current
- Set up machines, prepared ingredients, followed steps to complete the product being made that day.
- Cleaned up work area at end of shift to maintain safe working environment.
- Adhered strictly to established guidelines and procedures while performing duties.
- Kept operations area neat and orderly to minimize obstacles.
Quality Assurance Analyst
Beatrice Bakery
Beatrice, NE
03.2022 - 06.2024
- Provided feedback on usability and suggest improvements to the product design teams.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Communicated regularly with management to discuss quality trends.
Assistant Supervisor
Landmark Snacks
Beatrice, NE
08.2018 - 03.2023
- Coordinated daily activities and supervised staff to ensure efficiency.
- Assisted in the development of operational policies, procedures and standards.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
- Ensured safety regulations were followed at all times by employees.
- Trained new staff members on company policies, procedures and job expectations.
- Filed paperwork and submitted reports to upper management.
- Delegated daily tasks to team members to optimize group productivity.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
Cosmetologist
Crystal's Hair Salon & Spa
Beatrice, NE
02.2014 - 08.2018
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Carried out waxing services for eyebrows, legs, arms and other body
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Education
Cosmetologist - Hair Design
Joseph's College of Hair Design
Beatrice, NE01-2013
Skills
- Deadline-oriented
- Office Administration
- Health and safety compliance
- Quality Control Standards
- Strong communication abilities
- Equipment optimization
- Customer Service
- Teamwork and Collaboration
- Operation Monitoring
- Professionalism
- Basic computer skills
- Process Improvement
- Inventory Management
- Excellent Communication
- Active Learning
- Attention to Detail
- Safety Procedures
- Multitasking Abilities
Timeline
Raw Production
Landmark Snacks
06.2023 - Current
Quality Assurance Analyst
Beatrice Bakery
03.2022 - 06.2024
Assistant Supervisor
Landmark Snacks
08.2018 - 03.2023
Cosmetologist
Crystal's Hair Salon & Spa
02.2014 - 08.2018
Cosmetologist - Hair Design
Joseph's College of Hair Design
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