Brittany Robusky

• Meet and exceed daily and monthly sales goals for wireless devices, services, and accessories through consultative selling
• Deliver exceptional customer experiences by identifying needs, resolving issues, and providing tailored solutions
• Maintain expert-level knowledge of products, services, and promotions to effectively educate customers and drive sales
• Manage daily store operations, including inventory control, merchandising, and point-of-sale transactions
• Proactively build and maintain a loyal customer base through outbound calls and text outreach, promoting upgrades and new offers

• Delivered consultative sales experiences by educating customers on Peloton products and services.

• Conducted in-store demonstrations of bikes, treadmills, and accessories to drive sales.

• Consistently met or exceeded individual sales goals for equipment and membership subscriptions.

• Fostered strong customer relationships through follow-ups and personalized service.

• Ensured the showroom was visually appealing and aligned with Peloton’s brand standards.

• Developed expert-level product knowledge to provide customers with tailored recommendations.

• Meet and exceed quota revenue target for net activations, customer renewals, accessories, handsets, and enhanced services.
• Utilizing salesforce to help maximize on any missed sales opportunities.
• Perform rate package evaluations and propose solutions that best benefit the company and the customer.
• Move through the store to actively engage customers, demonstrate products, and effectively execute sales function.
• Maintain and grow existing customer base and manage churn.
• Contact existing customers for contract renewals, accessory, and handset upsell opportunities.