Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Rodriguez

Fort Wayne,IN

Summary

As a dedicated and passionate job seeker with strong organizational skills, with the ability to handle multiple priorities simultaneously with a positive attitude. The willingness to take on added responsibilities and continuously learning to advance both my skills and career prospects within your organization.

Overview

7
7
years of professional experience

Work History

Groups Specialist

AmTrav
06.2023 - Current
  • Arranging travel accommodations for Corporate businesses and supporting them throughout their travels.
  • Book hotels reservations, flights, and ground transportation.
  • Help clients make adjustments to their travel itinerary if plans change, flight cancellations or delays.
  • Send out payment links through multiple applications to process hotel reservations for each client if needed or requested.
  • Assist clients through chat, email, on phones with any inquiries they may have.

Merchandiser

PepsiCo
04.2022 - 06.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Break down truck loads
  • Clean and organized the backroom for deliveries.
  • Provided excellent service to every customer
  • Arranged consistent shelves, bins, and racks at four locations by following established planograms.

Warehouse Worker

Amazon
01.2021 - 04.2022
  • Line operator scanning and prepping products
  • Receiving totes from trucks to lines and stations
  • Organizing products for each department
  • Setting up lines for stations that work on outbound products
  • ASC (Association Safety Committee) Making sure employee are follow safety procures and wearing the proper safety gear.
  • Consistently lifted materials weighing as much as 40 to 50 pounds.

Senior Planner Tower Operations

American Airlines
04.2019 - 04.2020
  • Coded delays for late departures
  • Took phone calls from airline employees, assisting with their flights for timely departures
  • Gate management for scheduled flights
  • Planned for plane arrivals
  • Call maintenance for damages planes and inspections
  • Solve problems for gate congestion's and customer concerns
  • Using company radio to commutate with pilots approaching gates and any services they need.

Customer Service Representative

Envoy Air (American Airlines)
08.2017 - 04.2019
  • Assisted in booking customers tickets
  • Cleaned cabins of airplanes after completed flights
  • Boarded passengers at airline gates
  • Pushed back airplanes to prepare for departure
  • Loaded passengers bags into cargo bins
  • Re-booked flights due to weather and maintenance
  • Aided wheelchair passengers on and off planes.

Education

High School Diploma -

Holloway High School
Murfreesboro, TN
12.2011

EMT Certificate -

Ivy Tech Community College
Fort Wayne, IN
12.2021

Skills

  • Time Management
  • Strong Interpersonal and Communication Skills
  • Problem Solving and Critical-Thinking Skills
  • Attention to Detail
  • Quick Leaner
  • Strong Proficiency with Technology
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Multitasking

Timeline

Groups Specialist

AmTrav
06.2023 - Current

Merchandiser

PepsiCo
04.2022 - 06.2023

Warehouse Worker

Amazon
01.2021 - 04.2022

Senior Planner Tower Operations

American Airlines
04.2019 - 04.2020

Customer Service Representative

Envoy Air (American Airlines)
08.2017 - 04.2019

High School Diploma -

Holloway High School

EMT Certificate -

Ivy Tech Community College

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Brittany Rodriguez