Brittany Rodriguez
Dalton,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Housekeeper/Owner
Rodriguez Cleaning Services
Dalton, GA
01.2023 - Current
- Washed windows, mirrors, glass partitions and metal fixtures using soapy water or other cleaners.
- Changed bed linens on a regular basis.
- Provided assistance with moving furniture or rearranging items when requested by residents.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
Phlebotomy Intern
Dalton State College
Dalton, GA
08.2023 - 04.2024
- Conducted quality assurance tests on equipment used during blood draws to ensure accuracy of results.
- Maintained accurate records of patient test results in accordance with laboratory policies and procedures.
- Ensured compliance with safety protocols and infection control guidelines when performing blood draws.
- Adhered to OSHA requirements when disposing of biohazardous materials properly.
- Monitored inventory levels of supplies necessary for daily operations.
- Participated in continuing education activities to stay up-to-date on relevant industry trends.
Spanish Medical Interpreter
Advent Health Gordon
Calhoun, GA
11.2020 - 07.2023
- Interpreted medical information accurately and effectively between Spanish-speaking patients and healthcare providers.
- Provided interpretation services in a variety of settings including hospitals, clinics, and doctor's offices.
- Assisted Spanish-speaking patients in understanding their diagnosis and treatment plans.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Explained medical terminology in layman's terms for non-medical personnel in both English and Spanish languages.
Central Scheduling Specialist
Advent Health Gordon
Calhoun, GA
06.2019 - 07.2023
- Answered incoming calls from patients regarding appointments or changes to their schedule.
- Responded promptly to inquiries from staff members about scheduling issues or concerns.
- Utilized computer software programs such as Microsoft Office Suite to prepare documents related to scheduling activities.
- Coordinated with other departments to ensure timely appointment availability.
- Reviewed physician orders for accuracy prior to entering into the system.
- Assisted in resolving conflicts between patients' needs and provider's availability.
- Maintained accurate records of patient demographics, insurance information, and appointment data in the database system.
Volleyball Coach
Dalton Parks and Recreation
Dalton, GA
08.2017 - 07.2018
- Instructed athletes on proper warm-up techniques before practice or game time.
- Monitored the physical condition of each athlete throughout the season.
- Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
- Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
- Organized weekly practices and developed strategies to help athletes reach their goals.
- Maintained records of attendance at all practices and games.
- Communicated regularly with parents regarding their child's progress in the sport.
- Ensured safety protocols were followed at all times while athletes were under my supervision.
- Provided feedback to players on technique, strategy, and skill development.
Education
High School Diploma -
Southeast Whitfield County High School
Dalton, GA05-2017
Associate of Science -
Dalton State College
Dalton, GASkills
- Residential Cleaning
- Infection Control
- Customer Service
- Quality Assurance Controls
- Health and safety compliance
- Exceptional communicator
- Hardworking
- Medical Translation
- Focused and detail-oriented
- Bilingual communication
- Call Management
- Appointment Scheduling
- Multi-Task Management
- Microsoft Excel
Certification
- CPR Certified
- Certified Spanish Interpreter
Languages
Spanish
Professional
References
References available upon request.
Timeline
Phlebotomy Intern
Dalton State College
08.2023 - 04.2024
Residential Housekeeper/Owner
Rodriguez Cleaning Services
01.2023 - Current
Spanish Medical Interpreter
Advent Health Gordon
11.2020 - 07.2023
Central Scheduling Specialist
Advent Health Gordon
06.2019 - 07.2023
Volleyball Coach
Dalton Parks and Recreation
08.2017 - 07.2018
High School Diploma -
Southeast Whitfield County High School
Associate of Science -
Dalton State College
- CPR Certified
- Certified Spanish Interpreter
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