Brittany Rosales
Willis
Summary
Enthusiastic, sociable, diligent, skilled, and reliable bartender with over 10 years of experience with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Scheller’s Bar and Grill
Glen Flora
06.2025 - 09.2025
- Poured wine, beer, and cocktails for patrons.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties.
- Assisted customers with drink selections and provided excellent service.
- Collected and organized daily till totals and tips.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender
Cowboy Surfer Grill
Kingwood
05.2025 - 09.2025
- Performed opening and closing duties including restocking and cleaning.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
Bartender
Lost Lagoon
El Campo
02.2025 - 06.2025
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted customers with drink selections and provided excellent service.
- Trained new bartenders on procedures and best practices for service.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Effectively multitasked within fast-paced environment.
Head Bartender
Mister Elixr Mobile Bartending
Houston
03.2020 - 04.2024
- Provide excellent customer service in fast-paced special and promotional events and functions. Personalizing customer interactions to create a lasting relationship between establishment and customer.
- Opening and closing duties of printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhere to State Laws regarding alcoholic beverage services and regulations - Carefully reviewing customer photo identification to verify date of birth and identity. Bar Area Upkeep, Guest Intoxication monitoring and safety.
- Inventory Maintenance & Bar Area Upkeep – Ordering & Stocking products within optimal levels to meet expected customer demands, clean and sanitizing bar area, beer lockers, refrigeration, and storage. Prepping fruits and other garnishes.
- Trained new staff on bartending techniques and customer service standards.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Processed above-average daily revenue and consistently met targets for special events and promotions.
Bartender
El Big Bad
Houston
01.2017 - 05.2017
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area throughout shifts.
- Trained new bartenders on procedures and best practices for service.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stocked ice bins and coolers as needed throughout shift.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Effectively multitasked within fast-paced environment.
Head Bartender/Management
Headliner’s Sports Bar
Cypress
01.2013 - 12.2016
- Opening & Closing duties.
- Delivering excellent customer service maintaining retention and enthusiastic customer engagement.
- Effective team-player – Training new employees cultivating strong relationships.
- Inventory Maintenance & Bar Area Upkeep – Ordering & Stocking products within optimal levels to meet expected customer demands, clean and sanitize bar area, beer lockers, refrigeration, and storage.
- Promotions, Marketing, and Advertising to drive sales and increase profits.
Education
High School Diploma -
Atascocita High School
Humble, TXSkills
- Creative mixology
- Thrives in fast pace environments
- Customer service expertise
- Outgoing personality
- POS operation (Aloha/Toast)
- Team player attitude
- Complex Problem-solving
- Beverage knowledge
- Sales promotion
- Anticipating guest needs
- Cash and credit transactions
- Staff training
- Time management
- Attention to detail
- Conflict resolution
- Bar equipment use
- Memory retention
- Drink preparation techniques
Certification
TABC and Food Handlers License
Timeline
Bartender
Scheller’s Bar and Grill
06.2025 - 09.2025
Bartender
Cowboy Surfer Grill
05.2025 - 09.2025
Bartender
Lost Lagoon
02.2025 - 06.2025
Head Bartender
Mister Elixr Mobile Bartending
03.2020 - 04.2024
Bartender
El Big Bad
01.2017 - 05.2017
Head Bartender/Management
Headliner’s Sports Bar
01.2013 - 12.2016
High School Diploma -
Atascocita High School