Brittany Rossetti
Spring Hill
Summary
Dynamic Administrative Assistant with a proven track record at Access Healthcare, excelling in data entry and HIPAA compliance. Enhanced patient satisfaction through exceptional customer service and effective care coordination. Skilled in office administration and critical thinking, fostering strong relationships with referral sources to expand clinic resources and improve patient experiences.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Access Healthcare
01.2020 - 06.2025
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
Education
Central High School.
Brooksville, FLSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Critical thinking skills
- HIPAA compliance
- Patient relations
- Patient care coordination
Languages
English
Full Professional
Timeline
Administrative Assistant
Access Healthcare
01.2020 - 06.2025
Central High School.
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