Brittany Ryan
Lafe,AR
Summary
Experienced with managing accounts receivable and payable functions effectively. Utilizes advanced accounting software to streamline processes and enhance accuracy. Knowledge of regulatory compliance and financial reporting to ensure precise and timely financial operations.
Overview
10
10
years of professional experience
Work History
Accounts Receivable
Roto-Rooter
07.2023 - Current
- Improved cash flow management by closely monitoring accounts receivable and payable.
- Improved cash flow management with diligent accounts receivable monitoring and collection efforts.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Maximized cash flow through diligent accounts receivable management and timely collection efforts.
- Supported the accounts receivable department by accurately recording incoming payments from clients.
- Minimized late payments by closely monitoring accounts receivable and following up on outstanding invoices.
Administrative Assistant
RGB
03.2018 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
First National Bank
04.2015 - 03.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Bachelor of Science - Interdisciplinary Studies
Arkansas State University
Jonesboro, AR05-2014
Skills
- Strong Understanding of Accounts Receivable Processes
- Accounts Receivable Oversight
- Accounts Delinquency Monitoring
- Timely Task Completion
- Effective Communication Skills
- Team player attitude
- Reliability and punctuality
- Innovative Problem-Solving
Timeline
Accounts Receivable
Roto-Rooter
07.2023 - Current
Administrative Assistant
RGB
03.2018 - 07.2023
Customer Service Representative
First National Bank
04.2015 - 03.2018
Bachelor of Science - Interdisciplinary Studies
Arkansas State University
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