Brittany Samuel
The Results Companies, LLC
Saint Matthews,SC
1
Certification
8
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Licensed Insurance Agent
11 Months- Consulted with clients to assess insurance needs and provide tailored policy recommendations.
- Educated clients on coverage options, ensuring understanding of policy terms and benefits.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Processed applications and claims efficiently, maintaining compliance with industry regulations.
Licensed Health Insurance Agent
1 Year 4 Months- Acted as primary point of contact for existing clients regarding their health insurance policies.
- Assessed client needs to recommend appropriate coverage solutions.
- Provide guidance and support to clients navigating the healthcare system.
- Educated clients on health insurance options and enrollment processes.
Data Entry Coordinator
3 Years 2 Months- Executed high-volume data entry tasks, achieving high accuracy and precision in data management.
- Executed high-volume data entry tasks with focus on accuracy and precision.
- Facilitated communication between departments, ensuring data consistency across the organization.
- Prioritized and organized data entry tasks based on urgency and importance to manage multiple responsibilities effectively.
Customer Service Representative
1 Year 10 Months- Actively listened to customers' needs and provided tailored solutions to enhance satisfaction.
- Demonstrated strong communication skills to actively listen to customers' needs and provide appropriate solutions.
- Collaborated with cross-functional teams to address escalated issues and ensure customer satisfaction.
- Collaborated with cross-functional teams to resolve escalated issues, improving overall customer satisfaction.
Education
High School Diploma
Skills
Claim Processing
Complaint Resolution
Healthcare Knowledge
Regulatory Knowledge
Data Analysis
Data management
Microsoft Office
CRM Software
Attention to Detail
Ability To Multitask
Self-Driven
Written communication
Certification
- Bookkeeping Training - 1 year
- Health Insurance License - 3 years
Timeline
Licensed Insurance Agent
The Results Companies, LLC
08.2025 - CurrentRead More
Licensed Health Insurance Agent
Optum, UnitedHealth Group
08.2023 - 12.2024Read More
Data Entry Coordinator
Humana
06.2020 - 08.2023Read More
Customer Service Representative
Wipro
08.2018 - 06.2020Read More
Cross High School
High School Diploma
Read More