Brittany Schuk
Milwaukee,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Diet Clerk
Froedtert Health
Wauwatosa, Wisconsin
04.2020 - Current
- Process meals for patients on general and specialized diets based on physician diet order, room service classification, and established guidelines.
- Facilitate communication with healthcare disciplines by receiving and sending information and following through as necessary.
- Document data used for statistical, financial, and quality control reports.
- Utilize proper phone etiquette to obtain patient orders.
- Perform clerical duties, such as word processing, data entry, answering phones and filing.
- Answer over 100 calls per day.
In Room Dining Assistant
Froedtert Health
Wauwatose, WI
08.2019 - 04.2020
- Communicated and worked cooperatively as a member of the team to provide friendly, courteous customer focused care and service.
- Assembled patient trays on room service line.
- Sanitized equipment and work area.
- Delivered meals to patients.
- Checked over patient trays on assembly line to ensure accuracy and quality.
Chiropractic Assistant
Erikson Chiropractic
Radcliff, KY
06.2015 - 12.2016
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed electric muscle stimulation, massage and mechanical traction.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled patient appointments for busy chiropractic practice.
- Set up X-ray equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic.
- Enhanced patient outcomes by providing knowledgeable education on procedures and other physician instructions.
- Taught patients about procedures and care plan instructions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Key Holder
Sun Tan City
Elizabethtown, KY
05.2014 - 06.2015
- Educated clients on health and safety of tanning facilities and procedures.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
- Exceeded monthly tanning product and membership sale quotas.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
- Opened or closed salon.
- Covered for call-ins.
- Managed alarm system.
- Counted cash at close and deposited into safe.
In Room Dining Assistant
Froedtert Health
Wauwatosa, WI
12.2012 - 02.2014
- Communicated and worked cooperatively as a member of the team to provide friendly, courteous customer focused care and service.
- Assembled patient trays on room service line.
- Sanitized equipment and work area.
- Delivered meals to patients.
- Checked over patient trays on assembly line to ensure accuracy and quality.
High School Co-Op Intern
CNH
Racine, WI
07.2010 - 07.2022
- Boosted customer experiences by delivering superior customer service, issue resolution.
- Collected, arranged and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets using Microsoft Excel.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Science - Healthcare Administration
American Public University System
Charles Town, WV03.2023
Associate of Arts - Business Administration
American Public University System
Charles Town, WV11.2018
Skills
- Work Planning and Prioritizing
- Decision Making
- Employee Guidance and Motivation
- Food Intake Documentation
- Food Selection
- Team Training
- Verbal and Written Communication
- Standards Compliance
- Adaptability and Flexibility
- Attention to Detail
- EPIC
- Microsoft Applications
Accomplishments
I have been a part of the Engagement Advocate Committee for about two years now. During my time as an Engagement Advocate, I have assisted in team building exercises, suggested and participated in re-working reports to make them more efficient, and I have encouraged staff to do their learning center activities, staff surveys, and more. Before I was on the engagement advocate committee, I worked with the director of the Food and Nutrition Services department and a couple other colleagues to re-work the insulin work flow. I created an updated user-friendly insulin log, which was distributed out to all of the inpatient units for nursing staff to document patients' blood glucose levels and times glucose levels were recorded.
Timeline
Diet Clerk
Froedtert Health
04.2020 - Current
In Room Dining Assistant
Froedtert Health
08.2019 - 04.2020
Chiropractic Assistant
Erikson Chiropractic
06.2015 - 12.2016
Key Holder
Sun Tan City
05.2014 - 06.2015
In Room Dining Assistant
Froedtert Health
12.2012 - 02.2014
High School Co-Op Intern
CNH
07.2010 - 07.2022
Bachelor of Science - Healthcare Administration
American Public University System
Associate of Arts - Business Administration
American Public University System