Brittany Scott
Buffalo,NY
Summary
A motivated business and sales professional offering years of relevant experience at a multi million-dollar business operation. A strategic and agile thinker with the ability to provide sound business insight and a proven record of building strong relationships. Eager to collaborate with others, and maintain the highest standards in the interests of all parties.
Overview
16
16
years of professional experience
Work History
Financial and Sales Coordinator
Aesthetic Associates Centre
Buffalo, NY
06.2021 - Current
- Advisor from the financial and sales perspective of a 12-million-dollar dental practice
- Serves as the main point of contact for dentists using Mini Dental Implants nationwide
- Helps maintain the company's financial model and drives the forecasting process
- Makes quality dentistry financially available to patients
- Manages Front Office Staff to meet sales goals and provide quality customer service
- Oversees insurance claims process to ensure proper billing
Patient Care Coordinator Supervisor
Aesthetic Associates Centre
Buffalo, NY
06.2021 - Current
- Tracks all incoming leads and creates multiple spreadsheets to manually track data and provide reporting options where our system could not
- Assist Providers by obtaining and recording patient medical history
- Explain pre and post-operative procedures to patients and monitor conditions throughout treatments
- Register incoming patients, answer the phone, respond to emails and schedule appointments for multiple providers
- Verify insurance coverage, collect payments, and maintain and update confidential medical records
- Coordinates all things relative to the dental surgical process
- Check patients in and out
- Resolve any patient concerns and inquiries to ensure the all-time best patient experience
Executive Assistant to Chief Information Officer
Delaware North
Buffalo, NY
11.2019 - 06.2021
- Effectively developed and maintained administrative processes, reducing redundancy, and improving accuracy and efficiency
- Facilitated effective communications and collaboration with project teams, vendor partners, and consultants
- Successfully orchestrated IT conferences, including associated travel for all speakers and attendees, vendor/partners, and support services
- Fostered progressive relationships with stakeholders and vendors for business growth and delivered high-standard customer service through continuous improvement
Legal Assistant
Gibson, McAskill & Crosby, LLP
Buffalo, NY
06.2014 - 11.2019
- Prepared, edited and proofed legal documents including motions, briefs, discovery documents and correspondence in a professional matter
- Coordinated client appointments, filing deadlines and court dates
- Prepared accurate and timely monthly billing statements
- Assisted in trial preparation
- Attended medical appointments with clients
- Scheduled depositions and court appearances for clients and witnesses
- Ordered, received and summarized clients' voluminous medical records
- Contacted hospitals and medical providers regarding initial client treatment and follow-up on clients' progress
- Scheduled, confirmed and attended clients' Independent Medical Examinations
- Organized trial preparation and support including witness lists, exhibits and trial binders
Outside Sales Rep
Empire Marketing Executives
Williamsville, NY
06.2013 - 06.2014
- Held the position of an outside sales representative for a marketing firm for Verizon Fios
- Provided knowledge to each customer, including the benefits of switching to Verizon Fios
- Met weekly set goals and strived to make as many sales as possible
Server
The Cheesecake Factory
Cheektowaga, NY
05.2008 - 06.2013
- Gained an immense amount of experience in multitasking, verbal and nonverbal communication, customer satisfaction and conflict
- Excelled in a fast paced environment and quickly adapted to flexibility and demand of the restaurant industry by picking up extra shifts and tables
- Trained incoming staff members regarding the restaurants procedures, policies and culture
Education
Bachelor of Science - Business Communication
Arizona State University
Tempe, AZ05.2018
Skills
- Relationship management
- Financial evaluation
- Sales software proficiency
- Innovative thinker
- Commercial acumen
- Strong interpersonal skills
- Trend forecasting
- Top-notch organization
- Effective decision-making
- Dedicated work ethic
- Customer Communication
Qualifications Summary
Self-starter who is diligent, motivated, competitive and professional, with a history of leadership success throughout academic career, observant, loyal, outgoing, personable; when assigned a task, will do whatever it takes to achieve the established goals.
References
Available Upon Request
Timeline
Financial and Sales Coordinator
Aesthetic Associates Centre
06.2021 - Current
Patient Care Coordinator Supervisor
Aesthetic Associates Centre
06.2021 - Current
Executive Assistant to Chief Information Officer
Delaware North
11.2019 - 06.2021
Legal Assistant
Gibson, McAskill & Crosby, LLP
06.2014 - 11.2019
Outside Sales Rep
Empire Marketing Executives
06.2013 - 06.2014
Server
The Cheesecake Factory
05.2008 - 06.2013
Bachelor of Science - Business Communication
Arizona State University
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