Goal-oriented Clerk. Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Helpful, alert and wise with specialized knowledge in customer service and social interaction.
Overview
12
12
years of professional experience
Work History
Clerk
Willowick License Bureau
09.2015 - Current
Renew drivers licenses, renew stickers
Authorize FBI and BCI background checks
Process reinstatement fees
Notarize documents
Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses
Collect prescribed fees for licenses
Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations
Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents
Stock counters with adequate supplies of forms, film, licenses, or other required materials.
Toddler teacher
Helping Hands Day Care
07.2012 - 07.2015
Toddler teacher for children ranging in between the ages of 18 months to 3 years old, maintained a safe environment, dress children, changed diapers, potty trained
Observed and monitored children's play activities, sanitized toys and play equipment
Communicated with parents or guardians about behaviors, daily activities and related issues
Kept records on children for daily activities, meals served, medications administered
Supported children's emotional and social development.
Education
High school studies -
Villa Angela-St Joseph High School
Cleveland, OH
05.2012
High school studies -
Ohio Virtual Academy
Maumee, OH
05.2012
Skills
Great customer service skills
Leadership
Communication
Teamwork
Management skills
Organization
Quick learner & always eager to learn and grow within a company