Brittany Sharrai
Ontario,Oregon
Summary
Proven track record of enhancing operational efficiency and customer satisfaction, notably at United States Postal Service. Excelled in teamwork, problem-solving, and maintaining meticulous records. Renowned for dependability and exceptional hand-eye coordination, consistently delivering quality service under pressure. Achieved significant improvements in workplace productivity and client loyalty through skilled communication and attention to detail.
Overview
24
24
years of professional experience
Work History
Rural Mail Carrier Associate
United States Postal Service
09.2020 - Current
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Maintained records on customers with mail forwarding and change of address requests.
Lead Sales Associate
Wireless Lifestyle by Sprint
05.2014 - 06.2019
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
Receptionist
Express Employment
03.2013 - 02.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Hairstylist
Regis Hair Salon
03.2007 - 03.2013
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Manager/Assistant Hairstylist
Perfect Look Salon
03.2001 - 03.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Cosmetology
Phagan's Salon Acadamy
Portland, OR03-2001
Skills
- Safe driving
- Hand-eye coordination
- Community engagement
- Dependability
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
Timeline
Rural Mail Carrier Associate
United States Postal Service
09.2020 - Current
Lead Sales Associate
Wireless Lifestyle by Sprint
05.2014 - 06.2019
Receptionist
Express Employment
03.2013 - 02.2014
Hairstylist
Regis Hair Salon
03.2007 - 03.2013
Manager/Assistant Hairstylist
Perfect Look Salon
03.2001 - 03.2007
No Degree - Cosmetology
Phagan's Salon Acadamy
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