Brittany Shaul
El Paso,TX
Summary
Dynamic professional with extensive experience in customer relationship management and front desk operations at Circle K and Miles Motel. Proven ability to enhance guest satisfaction through effective communication and reservation management. Skilled in financial record-keeping and reconciliation, ensuring data integrity while fostering positive supplier relationships.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Circle K
El Paso, TX
01.2025 - 09.2025
- Assisted in managing front desk operations and guest inquiries.
- Supported check-in and check-out processes for guests efficiently.
- Coordinated communication between departments to resolve guest issues.
- Maintained accurate records of reservations and cancellations.
Bookkeeper
Frys Food
Mesa, AZ
03.2023 - 09.2024
- Processed vendor invoices and ensured timely payments to maintain positive supplier relationships.
- Maintained accurate financial records using accounting software to streamline reporting and audits.
- Reconciled bank statements with internal records to identify discrepancies and ensure data integrity.
- Assisted in preparing monthly financial statements for management review, enhancing decision-making accuracy.
Front Office Manager
Miles Motel
Mesa ,Az
09.2019 - 05.2022
- Assisted in managing front desk operations and guest inquiries.
- Supported check-in and check-out processes for guests efficiently.
- Coordinated communication between departments to resolve guest issues.
- Maintained accurate records of reservations and cancellations.
Education
High School Diploma -
Westwood Highschool
Mesa, AZSkills
- Customer relationship management
- Front desk operations
- Guest services coordination
- Reservation management
Timeline
Customer Service Representative
Circle K
01.2025 - 09.2025
Bookkeeper
Frys Food
03.2023 - 09.2024
Front Office Manager
Miles Motel
09.2019 - 05.2022
High School Diploma -
Westwood Highschool