Brittany Shurack
Prairieville,LA
Summary
Proactive and meticulous Manager with over 2 years of experience in retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
4
4
years of professional experience
Work History
Companion Animal Leader, Manager
Petco
05.2022 - Current
- Manage and drive the sales and operations of aquatics, reptiles, birds, and small companion animals
- Achieve budgeted sales levels, gross margins, animal shrink targets, and merchandise shrink targets for the Companion Animal department
- Provide daily training and coaching to partners regarding sales, guests, and product knowledge
- Do maintenance, wellness cards, and hourly animal check lists to maintain the welfare, health, and proper handling of animals
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Nutrition Specialist
Petco
11.2021 - 05.2022
- Assisted customers in identifying underlying issues and establishing healthier options for their pets.
- Quickly built rapport with customers through my expertise and knowledge to guide them in the right direction for the welfare of their pets.
- Gained customers' confidence that they felt comfortable enough to buy goods and services Petco offers.
Dog Trainer
Petco
01.2021 - 11.2021
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
Shift Leader/Manager
Lucky Dog lodge llc
07.2020 - 01.2021
- Schedule daycare and boarding
- Schedule cleaning tasks to appointed partners for the day
- Administer medicine as needed
- Supervised playtime with 15-20 dogs for 2 hours 2x a day
Assistant manager
Bark Ave
05.2019 - 06.2020
- Administered medicine
- Overnight care and daycare services are provided at my residence or at the owner's residence
- Management of exercise and social time, as well as playtime
- Basic obedience training
- Scheduled pickups and/or drop-offs
- Answer client and new client phone calls
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Bachelor's - Marketing
LSUS
Shreveport, LA08.2023
High school diploma - General Studies
Paul K. Cousino High School
Warren, MI05.2017
Skills
- Communication skills
- Retail Sales
- Management
- Interpersonal skills
- Negotiation
- Staff Coaching and Training
- Animal Nutrition
- Flexible Work Schedule
Accomplishments
- Top 5 companion animal leader in 2022
- Top 5 nutrition specialist in 2022
- Top 5 dog trainer in 2021
- Weekly company goal for selling premium program, Vital Care, is 7.
- One day I sold 9. Weekly, I sell around 5-10.
Timeline
Companion Animal Leader, Manager
Petco
05.2022 - Current
Nutrition Specialist
Petco
11.2021 - 05.2022
Dog Trainer
Petco
01.2021 - 11.2021
Shift Leader/Manager
Lucky Dog lodge llc
07.2020 - 01.2021
Assistant manager
Bark Ave
05.2019 - 06.2020
Bachelor's - Marketing
LSUS
High school diploma - General Studies
Paul K. Cousino High School
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