Assistant Store Manager (ASM)Operations ManagerOffice ManagerAdministrative AssistantDealership Office Assistant
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Summerville, USASummerville, SCCharleston, SC
Open to relocation:
Yes
Important To Me
Work-life balance
1
Certification
10
years of professional experience
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Work History
Assistant Store Manager (ASM)
7 Months
Palmetto Moon | 11.2025 - Current
Customer service
Analyzed sales data to identify trends and inform strategic decision-making.
Resolved customer issues effectively, enhancing overall shopping experience and loyalty.
Cash handling
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Recruitment
Led daily operations, ensuring alignment with company standards and customer satisfaction.
Trained and mentored staff on product knowledge and sales techniques.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Operations Manager
2 Years 7 Months
Ulta | 07.2022 - 02.2025
Purchase materials, plan inventory and help the organization process remain compliant and strategize process improvements.
Supervise, hire, and train employees
Control the environment of inventory management with cycle counts, IA’s, RTV’s
In charge of Loss Prevention and shrink
Delegation. Teamwork. Critical Thinking and Problem Solving Skills.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Office Manager
7 Months
Caliber Collision | 11.2021 - 06.2022
Was responsible for upkeep and tracking of AR.
Maintained accounting ledgers by verifying and posting account transactions.
Maintained all files, schedules, supply orders.
Scheduled appointments
Processed purchase orders
Update operating systems to track insurance claims for status, rental information, financial payments and deductibles.
Updated accounts, file systems, and record keeping.
Open RO's
Resolve employees work related problems
Customer relations
Handle employee payroll
Administrative Assistant
1 Year 8 Months
Crews Collision | 03.2020 - 11.2021
Maintained all files, schedules, etc.
Scheduled appointments
Processed purchase orders
Provided administrative support for Body Shop Manager
Was responsible for upkeep and tracking of AR.
Updated accounts, file systems, and record keeping.
Process employee payroll and make sure timesheets are correct for the techs.
Open RO's
Copy in estimates
Dealership Office Assistant
4 Months
Buff Whelan Chevrolet | 05.2019 - 09.2019
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Filed and retrieved records to support business needs and boost team productivity.
Received and routed incoming calls and correspondence to promote timely communication.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Verified insurance eligibility and coverage by calling appropriate parties.
Maintained accounting ledgers by verifying and posting account transactions.
Update operating systems to track insurance claims for status, rental information, financial payments and deductibles.
Provide correspondence and support to customers regarding insurance claims to ensure timely processing of claims.
Experience with Excel, word, CCC One, ARMS Automotive, ERA, and CVR.
Assistant Manager
2 Years 6 Months
Coach | 11.2016 - 05.2019
Coached and mentored employees by delivering training, guidance and performance monitoring.
Enforced company policies and procedures to strengthen operational standards across departments.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Coached and developed store associates through formal and informal interactions.
Ensured proper organization of the store and responded to customer complaints and answered questions quickly.