Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
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Nellie Chavez Duarte

Albuquerque,NM

Summary

Hard working, multitasking, good communication skills. Always willing to take on and learn new challenges.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Store Manager (ASM)

Family Dollar
06.2024 - Current
  • Assumed responsibility for opening or closing the store as needed, ensuring proper cash handling procedures were followed
  • Utilized point-of-sale (POS) system efficiently for processing transactions accurately while maintaining a friendly demeanor towards customers
  • Maintained accurate records of all financial transactions including cash handling procedures
  • Assisted in visual merchandising efforts, ensuring products were displayed attractively and according to brand guidelines
  • Managed inventory levels by monitoring stock levels, conducting regular audits, and placing orders as needed to meet customer demand
  • Maintained a clean and organized store environment, ensuring merchandise was properly displayed and shelves were stocked at all times

Certified Notary Agent

NM NOTARY PUBLIC
04.2021 - Current
  • I work here as needed mostly evenings, nights and weekends
  • Traveling notary
  • Meeting a client personally
  • Verifies the signer's identity
  • Witness the signing of the document(s)
  • Sign and stamp on the document(s)
  • Check the authenticity of all the documents and ensuring that no signer is signing under any compulsion or due to any threat

Substitute Teacher

Kelly's Educational Services
08.2023 - 10.2024
  • Monitor, assist with providing students lesson plans teachers assign, help students with reading, writing and instruction
  • Supervises students in the event that their regular teacher is unable to lead class
  • Managing classroom behavior
  • Interpreting lesson plans and creating reports to inform the students' permanent teacher of their success

Lead Pre-K Teacher

Sandia Learning Center
06.2022 - 12.2023
  • Develop and implement a curriculum that follows early childhood education standards
  • Plan and execute lessons that promote children's physical, emotional, and social development
  • Create a safe, fun, and nurturing classroom environment
  • Observe and evaluate children's performance, behavior, social development, and physical health
  • Communicate with parents and caregivers about their child's progress, needs, and any observed behavioral or learning issues
  • Use appropriate teaching techniques suitable for preschool-aged children such as storytelling, art projects, and games

Lead Pre-K Teacher

Southwest Child Care Early Learning Center
08.2021 - 03.2022
  • Develop and implement a curriculum that follows early childhood education standards
  • Plan and execute lessons that promote children's physical, emotional, and social development
  • Create a safe, fun, and nurturing classroom environment
  • Observe and evaluate children's performance, behavior, social development, and physical health
  • Communicate with parents and caregivers about their child's progress, needs, and any observed behavioral or learning issues
  • Use appropriate teaching techniques suitable for preschool-aged children such as storytelling, art projects, and games

Customer Service Representative

Express Employment Professionals
03.2021 - 07.2021
  • Created customer appointments
  • Scheduled pick up or delivery for customer orders
  • Provided assistance to clients
  • Answered phones
  • Confirmed payments

Direct Care Service Counselor

Providence Support Services, Inc
06.2019 - 11.2020
  • Monitored clients with medical disabilities throughout the night and day for safety
  • Assisted clients with medications, ADLs
  • Assisted with communication
  • Assisted and transport with daily outdoor activities and exercise

Caregiver/Personal Assistant

Homecare Assistance
08.2017 - 06.2019
  • Assist clients with ADLs
  • Companionship, cooking, housekeeping
  • Schedule appts at clients request
  • Monitor and check vitals as needed
  • Responsible for transporting individuals to outings and appts
  • Responsible for accurate and timely medication dispersal

Tax Associate

H&R Block
01.2016 - 04.2018
  • Customer Service for high volume inbound and outbound calls
  • Prepared taxes
  • Data Entry
  • Efficiently used the appointment and tax preparation database
  • Accurately processed cash and electronic payments

Caregiver/Personal Assistant

HERITAGE HOME HEALTHCARE & HOSPICE
03.2014 - 07.2017
  • Employed as an elderly, a special needs, and a disabled caregiver
  • Assisted clients, residents, and patients with Activities of Daily Living (ADLS)
  • Arranged for client and resident transport to medical appointments
  • Retrieved prescriptions on behalf of clients, residents, and patients
  • Administered medication
  • Assisted clients, patients, and residents with dietary needs
  • Monitored blood sugar and vitals

Caregiver

Mi Via Medical Waiver
07.2011 - 05.2017
  • Employed as an elderly, a special needs, and a disabled caregiver
  • Assisted clients, residents, and patients with Activities of Daily Living (ADLS)
  • Arranged for client and resident transport to medical appointments
  • Retrieved prescriptions on behalf of clients, residents, and patients
  • Administered medication
  • Assisted clients, patients, and residents with dietary needs
  • Monitored blood sugar and vitals

Teacher Assistant

Christina Kent Early Childhood Center
02.2009 - 11.2010
  • Monitor with safety throughout the day, and assist children ages 2-5 years of age
  • Assisted with cognitive, gross and fine motor skills, and socializing
  • Safe interacting eating, communication with others, playing games, singing and dancing
  • Sanitized classroom and toys

Education

Certificate - Child Development

Central New Mexico Community College
Albuquerque, NM
05.2017

Diploma - Medical Terminology

Brookline College
Albuquerque, NM
08.2011

High school Diploma -

Santa Fe High School
Santa Fe, NM
06.1996

Skills

  • Organizational skills
  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Customer relations
  • Time management
  • POS systems operations

Certification

  • Child development certification, 12/01/17, Present
  • Driver's License, 11/01/14, 11/01/32
  • PTIN number P01894882, 11/01/24, 12/01/25
  • CPR Certification, 12/01/23, 12/01/25
  • First Aid Certification, 12/01/23, 12/01/25
  • Substitute Teaching Certification and licensed, 06/01/23, 06/01/25
  • Certified Notary Public, 04/01/21, 04/01/25

Additional Information

Upon Request, Upon Request

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Store Manager (ASM)

Family Dollar
06.2024 - Current

Substitute Teacher

Kelly's Educational Services
08.2023 - 10.2024

Lead Pre-K Teacher

Sandia Learning Center
06.2022 - 12.2023

Lead Pre-K Teacher

Southwest Child Care Early Learning Center
08.2021 - 03.2022

Certified Notary Agent

NM NOTARY PUBLIC
04.2021 - Current

Customer Service Representative

Express Employment Professionals
03.2021 - 07.2021

Direct Care Service Counselor

Providence Support Services, Inc
06.2019 - 11.2020

Caregiver/Personal Assistant

Homecare Assistance
08.2017 - 06.2019

Tax Associate

H&R Block
01.2016 - 04.2018

Caregiver/Personal Assistant

HERITAGE HOME HEALTHCARE & HOSPICE
03.2014 - 07.2017

Caregiver

Mi Via Medical Waiver
07.2011 - 05.2017

Teacher Assistant

Christina Kent Early Childhood Center
02.2009 - 11.2010

Diploma - Medical Terminology

Brookline College

High school Diploma -

Santa Fe High School

Certificate - Child Development

Central New Mexico Community College
Nellie Chavez Duarte