Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Slattery

Spokane Valley,WA

Summary

Dynamic professional with a proven track record in operations management and customer service excellence. Skilled in process improvement and client relationship building. I have successfully implemented strategies that enhanced operational efficiency and exceeded sales targets. Expertise in marketing and HACCP certified, I thrive in fast-paced environments, driving results and fostering strong team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Field Canvasser

TruGreen Lawn Care
04.2024 - Current
  • Went to over 250+ doors over 8 miles daily to educate new potential customers about companies product and promotions.
  • Created and Implemented impactful sales strategies to increase product sales with existing customers.
  • Helped met and exceeded daily and weekly sales targets to contribute to overall business success.
  • Attracted customers and generated sales using promotional materials.

Daily Operations Manager

Calavera Burrito Company
11.2021 - 03.2024
  • Negotiated contracts with suppliers, reducing costs without compromising quality or delivery timelines.
  • Ensured that safety protocols were followed consistently, resulting in a significant decrease in workplace accidents.
  • Analyzed performance metrics to make data-driven decisions that improved overall operations efficiency.
  • Developed strong relationships with vendors, securing timely deliveries and favorable terms.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.

Server/Bartender

Ponderosa Bar & Grill
06.2021 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Laboratory Technician

Standard Laboratories
12.2019 - 03.2021
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained documentation on tests performed in lab.

Education

High School Diploma -

Pinnacle High School
Phoenix, AZ
05.2008

Skills

  • Marketing & Social Media Knowledge
  • Informational Brochures Distribution
  • Educated in Microsoft Programs
  • Project Management
  • Health & Safety Management
  • Client Relationship Building
  • Process Improvement
  • Customer Service Management
  • Operations Management
  • Operations Oversight

Certification

  • HACCP Training - July 2023

Timeline

Field Canvasser

TruGreen Lawn Care
04.2024 - Current

Daily Operations Manager

Calavera Burrito Company
11.2021 - 03.2024

Server/Bartender

Ponderosa Bar & Grill
06.2021 - 11.2021

Laboratory Technician

Standard Laboratories
12.2019 - 03.2021

High School Diploma -

Pinnacle High School

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