Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brittany Sledge

Sherwood,AR

Summary

A dynamic professional with a proven ability to build relationships; adaptable leader with the ability to work independently and maintain critical thinking skills in the face of unforeseen challenges. Ability to manage multiple priorities, also a fast learner, outstanding, and driven to provide excellent support to professional team. Strong work ethic, positive attitude, accurate, assertive, and adaptable. recordkeeping.

Overview

14
14
years of professional experience

Work History

Medical Claims Specialist (Remote)

Betton Clinic
Little Rock, AR
07.2020 - Current
  • Submitted and tracked medical claims to insurance companies via electronic or paper methods.
  • Resolved issues related to denied or underpaid claims in a timely manner.
  • Adhered to HIPAA regulations while managing confidential patient information.
  • Provided feedback on coding errors and discrepancies found in submitted claims.
  • Reviewed denials, rejections, and underpayments from insurance carriers.

Receptionist

Betton Clinic
Little Rock, AR
01.2017 - 07.2020
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Customer Service Representative

Betton Clinic
Little Rock, AR
03.2014 - 01.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Medical Records Clerk

Betton Clinic
Little Rock, AR
10.2010 - 03.2014
  • Reviewed patient charts for accuracy and completeness.
  • Processed incoming medical records requests.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.
  • Scanned paper records into digital format.

Education

General Studies

University of Central Arkansas
Conway, AR

Skills

  • Microsoft Programs
  • Data Input
  • Time Management
  • Adaptability
  • Communication
  • Leadership
  • Marketing
  • Reliable
  • Loyalty
  • Customer Services
  • Project Management
  • Teamwork
  • Oragnized

References

References and supporting documentation upon request

Timeline

Medical Claims Specialist (Remote)

Betton Clinic
07.2020 - Current

Receptionist

Betton Clinic
01.2017 - 07.2020

Customer Service Representative

Betton Clinic
03.2014 - 01.2017

Medical Records Clerk

Betton Clinic
10.2010 - 03.2014

General Studies

University of Central Arkansas

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Brittany Sledge