Summary
Overview
Work History
Education
Skills
References
Timeline
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Brittany Smith

Las Vegas,NV

Summary

Experienced professional whom offers over four years working in airline industry. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure. Well-coordinated and responsible leader with methodical and detail-oriented nature and in-depth knowledge of flight safety protocols.

Overview

11
11
years of professional experience

Work History

Flight Attendant

Southwest Airlines
Las Vegas, NV
11.2019 - Current
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Kept customers seated and carry-on baggage stored properly to comply with safety regulations and procedures.
  • Demonstrated and clearly explained safety equipment and emergency procedures to passengers before takeoff.
  • Assisted passengers during deplaning process by providing directions or other information as requested.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Monitored cabin environment throughout flight, continuously monitoring the flight deck door while ensuring passenger comfort.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Responded to medical emergencies as needed during flights.
  • Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Observed passengers for intoxication or possible threat to safety.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.

Waitress

Lou & Mickey's Steakhouse
San Diego, CA
01.2016 - 09.2019
  • Assisted other wait staff members in times of heavy customer traffic.
  • Prepared checks accurately and processed payments promptly.
  • Stocked shelves with supplies such as utensils, cups, glasses.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service to ensure repeat customers.
  • Brought food and beverages to tables in a timely manner.
  • Set up tables in between patrons to reduce wait times.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Correctional Officer

Nevada Department Of Corrections
Las Vegas, NV
03.2013 - 11.2015
  • Maintained clear and open communications with facility areas to support safe operations.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Responded to emergency situations such as fights or disturbances with appropriate force measures.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Guarded facility entrances to screen visitors.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.

Education

Bachelor of Arts - Criminal Justice

University of Nevada - Las Vegas
Las Vegas, NV
05.2011

Skills

  • Emergency Care
  • FAA Regulations
  • Flight Safety
  • Passenger Support
  • First Aid
  • Customer Service
  • Verbal and Written Communication
  • Adult AED and CPR
  • Issue Resolution
  • Crew Coordination

References

References available upon request.

Timeline

Flight Attendant

Southwest Airlines
11.2019 - Current

Waitress

Lou & Mickey's Steakhouse
01.2016 - 09.2019

Correctional Officer

Nevada Department Of Corrections
03.2013 - 11.2015

Bachelor of Arts - Criminal Justice

University of Nevada - Las Vegas

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Brittany Smith